Administrative Support Coordinator

As a thought-leader and best-in-class provider in education, wellness, youth development, and community-building, The YMCA of Metro Atlanta is one of the oldest and most essential non-profits serving in Atlanta. Today, we’re looking for you to join us as we carry out our mission to positively impact lives and communities across the state. At the Y, we’re an association of like-minded people (staff, volunteers, and members), on the forefront of a movement to ensure that everyone—especially children—experience an equal opportunity to reach their full potential. In the course of a year, we provide more than 3,000 children, ages 6 weeks through Pre‑K with high‑quality literacy and STEAM‑infused learning; give 58,000 youth and teens access to sports, aquatics, day and resident camps, teen leadership development programs, and employment opportunities; provide over 200,000 members with programs, services, and facilities to enjoy connection and maintain wellness regardless of age; and engage over 25,000 volunteers and donors from across Atlanta to share in the gift of supporting their communities. Nature and Scope Reporting to the Center Director, the Administrative Support Coordinator is responsible for the coordination and execution of all administrative practices, business and data management functions, and registration and billing processes. Responsibilities Responsible for registration, tuition/CAPS billing and payment processing, including collections. Conduct tour and effectively communicate all aspects of the program. Maintain accurate accounting of the center tuition daily/weekly and generate reports according to company guidelines. Always keep front office areas neat and clean. Provide supervision of site in conjunction with and in the absence of the Center Director. Ensure parent communication, discipline, supervision of staff at site, and prompt decision making. Conduct weekly facility check to maintain facility compliance in accordance with Bright from the Start (BFTS) and Metro Atlanta YMCA guidelines. Document and report to Facility Manager and to Leadership any equipment repair or replacement needs. Attend required trainings related to the scope of work. Maintain and report incident/accident paperwork according to the BFTS and Metro Atlanta YMCA. Interpret and disseminate the organization’s policies and procedures within the position's scope and responsibilities. Requirements High School Diploma or GED 1+ years of administrative support Must be 21 years of age Must have the ability to handle confidential and sensitive information Proficient with Microsoft Office Suite Excellent verbal and written communication skills. Excellent organizational and attention to detail skills. Excellent time management skills with a proven ability to meet deadlines. Ability to function well in a high‑paced and at times stressful environment. Must have the ability to multi‑task priorities and assignments with minimum supervision. Ability to build relationships and interact and communicate positively with all levels of management, employees, volunteers, vendors, parents, etc. Ability to obtain CPR/AED certification within first 90 days of employment and will maintain the certification. Preferred Requirements Associates degree in Public Administration, Child Development, Human Resources, or related field and/or equivalent experience. Experience working in a child development center in an academic environment is preferred. Workday experience preferred. Non‑profit experience preferred. Possess knowledge of family dynamics and family needs, community agencies and resources that provide services for families Employment and Benefits package This job posting is offered through the YMCA of Metropolitan Atlanta, Inc. Employment Requirements Ability to pass a pre‑employment background check including Criminal Record check, Drug Screening, motor vehicle record (MVR) and reference check according to company policy. Must be legally eligible to work in the US without current or future sponsorship. The YMCA of Metropolitan Atlanta does not discriminate in employment opportunities or practices based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristics protected by law. Location Arthur M. Blank Family Youth YMCA #J-18808-Ljbffr