Customer Service Rep
$25 - $30 per hourSila Services
Customer Service Representative
Sila is a premier HVAC, Plumbing, and Electrical services contractor located in Stoneham, MA. Our success has been driven by hiring motivated team members with a passion for helping others, and providing them with opportunities for growth and development. Our focus on providing a best-in-class workplace and world-class service has opened the need for a Customer Service Representative with a track record of providing exceptional customer service to join our team!
Come grow with us!
In exchange for your skillset and commitment, we offer:
- 401(k) with Company Match
- High-quality, Affordable Medical, Dental, and Vision Insurance
- Health Savings Account with company contributions
- Company Paid Short-Term Disability Insurance, Life Insurance, and Long-Term Disability Insurance
- Paid Holidays
- Paid Time Off (PTO)
- Parental Leave
- Tuition reimbursement
- Special deals/Discounts on a variety of services and entertainment
- Family & friends discounts on services
- Yearly Performance Reviews
Sila believes that great home services start with expertly trained staff who share our vision for superior quality work and unique solutions for all of our customers. Sila's Customer Experience Team's mission is to provide the highest level of service by building tremendous value through engaging and compelling employee and customer experiences.
The Sila Customer Experience Representative works as the primary liaison between our customers and our field service technicians and sales professionals.
They are responsible for the following:
- Fielding inbound customer inquiries via phone call, text message, email, social platforms, and review sites.
- Screening, qualifying and scheduling appointments for our service technicians and outside sales team.
- Inputting customer data into our proprietary database.
The ideal Customer Experience Representative must have:
- Excellent communication, organizational and interpersonal skills.
- A polished and professional demeanor.
- Self-motivation and discipline.
- An ambitious and competitive nature.
- Highly evolved customer service skills.
- A working knowledge of Microsoft office and computer savvy competence.
$25 - $30 an hour
Sila ServicesVacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Customer Service Rep in Stoneham, MA vacancy
- ...just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for...SuggestedExtra incomeFull timePart timeSecond jobWork at officeFlexible hoursNight shift
Domino's Pizza LLC
Winchester, MA2 days ago $25 - $30 per hour
...Come join one of the fastest growing home services companies in the US! Sila is a premier HVAC, Plumbing, and Electrical services... ...class workplace and world-class service has opened the need for a Customer Service Representative with a track record of providing...SuggestedTemporary workFor contractorsWork at officeSila
Stoneham, MA23 hours ago- ...Customer Service Rep It's more fun with us! No one likes being bored at work, which is why a Domino's job is all about having fun! That's how we roll. We live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and...SuggestedExtra incomeFull timePart timeSecond jobFlexible hoursNight shift
$21.69 - $36.15 per hour
...Customer Service Rep - Service Team Parker Hannifin, a Fortune 250 company, is solving the world's greatest engineering challenges and driving the future of electronics technology. Parker Chomerics is part of a world leader in the development and manufacture of high...SuggestedPermanent employmentContract workTemporary work- ...Job Title The TSS (Tufts Support Services) organization delivers administrative and transactional... ...metrics. Tufts Support Services is customer-focused and strives for continuous... ...addition to direct problem resolution, Support Reps guide constituents through self-service...SuggestedWork experience placement
$19.5 - $20.5 per hour
...08/01/2026 Job ID: R0286999 As an overnight stocker, you’ll help keep our store fully stocked, organized, and ready to serve customers each day. Working overnight, you’ll ensure shelves are replenished and the store is clean, safe, and easy to shop. What You'll...Part timeNight shift- ...Benefits: 401(k) Health insurance Opportunity for advancement At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years...Flexible hoursAfternoon shift
Midas - AMG Enterprises
Malden, MA3 days ago - ...Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register,... ...customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting...Hourly payWork experience placementSeasonal workWork at officeLocal areaFlexible hoursShift workAfternoon shift
Walgreens
Woburn, MA6 days ago $23 - $24 per hour
Randstad has partnered with an organization to assist with filling a temporary Customer Service opportunity. This role will process orders, enter inbound receipts, and generate reports. The ideal candidate will have at least 5 years of customer service experience, proficiency...Hourly payPermanent employmentTemporary workWork experience placementWork at officeShift workRandstad
Wilmington, MA4 days ago$15 - $15.81 per hour
...Customer Service Associate Location: Saugus, MA, United States Pay Range: Our starting pay ranges from $15.00 to $15.81 depending on job duty/position. $15.00 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger/Roller Soft $15.23 = Clothing...Full timePart timeLocal areaFlexible hoursSavers | Value Village
Saugus, MA4 days ago- ...Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommendations Manage...Contract workPart timeLocal area
Dollar Tree
Woburn, MA3 days ago - ...Description Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register,... ...customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by...Work experience placementSeasonal workLocal areaFlexible hoursShift workAfternoon shift
Walgreens Boots Alliance
Melrose, MA2 days ago $18 per hour
...Customer Service Representative Rental Agent, 15 hours a week, nights and weekends a plus, $18/hr Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer...Hourly payStart working todayLocal areaNight shiftWeekend workU-Haul
Arlington, MA4 days ago$21 per hour
...Job Title Customer Support Specialist I & II & III Job Description Starting Rate: $21.00 Actual pay may vary based on experience... ...answer inquiries on all types of new and existing products and services. Customer Support Specialist I & II: This role serves as...Full timeWork at officeRemote workFlexible hoursAfternoon shiftCentury Bank
Wakefield, MA2 days ago$25.19 - $32.07 per hour
...Position Summary The primary function of a customer service representative is to provide exceptional customer service to all customers and employees. The ideal candidate should thrive in a fast-paced, hands-on environment. Training on product knowledge of building...Hourly payWork at officeLocal areaCOWTOWN MATERIALS INC
Boston, MA4 days ago$21 per hour
...Center Representative! We are looking for someone friendly and hard-working, fluent in both English and Spanish, with superior customer service skills. As a member of our Contact Center, you'll answer inbound patient calls with warmth and understanding, and provide a...Full timeFixed term contractWork at officeLocal areaRemote workRelocation packageMonday to FridayFlexible hoursEast Boston Neighborhood Health Center
Revere, MA23 hours ago$24 - $25 per hour
Randstad is partnering with an organization to find an experienced Customer Service Representative. In this high-volume role, you will act as the vital liaison between the company and its diverse customer base. We are looking for a professional who brings a high level...Hourly payPermanent employmentTemporary workWork experience placementWork at officeShift workRandstad
Malden, MA3 days ago$15 - $17 per hour
...Why PLS? Because You Deserve Better!® PLS - which stands for People - Location - Service - is a leading retail provider of financial services. The "P" comes first, because our customers are at the center of everything we do, and we recognize that it's our exceptional...Local areaFlexible hoursAfternoon shiftEarly shiftPLS
Medford, MA2 days ago$20 - $28.9 per hour
...experience, and specific work location. Location: Hybrid - Medford, MA - 60 High St Purpose/Objective: Provides superior customer service and demonstrates desire to help responding to calls from both internal and external customers. Serves as the customer service...Berkshire Bank
Medford, MA4 days ago$15 - $17.7 per hour
...Store - Bos-Burlington, Ma Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store...Full timePart timeLocal areaNight shiftEarly shiftMichael's Inc
Burlington, MA2 days ago$22 - $23 per hour
...looking for highly motivated professionals to offer a best-in-class customer experience in support of our wide array of residential exterior... ...: to combine exceptional quality and workmanship with superior service at affordable prices. Job Summary Window World Customer...Hourly payWork at officeWindow World
Woburn, MA1 day ago- ...taken pride in offering the highest selection of quality plants, yard products, and gardening accessories - with outstanding customer service to match! We employ customer-driven people that are dedicated to creating a refreshing and helpful shopping experience. For...Work at officeLocal areaFlexible hoursShift workWeekend workAfternoon shift
Mahoney's Garden Center
Winchester, MA2 days ago $16.5 - $20 per hour
...Customer Service Representative TransCore (TRN), a subsidiary of ST Engineering, is seeking full-time Customer Service Representatives to join our teams in Auburn, Ludlow, Lee, Natick, East Boston, and Saugus, Massachusetts. Job Summary: Under the direction of the...Full timeTransCore
Saugus, MA23 hours ago- ...Customer Service Representative Randstad is partnering with an organization to find an experienced Customer Service Representative. In this high-volume role, you will act as the vital liaison between the company and its diverse customer base. We are looking for a professional...
Randstad
Malden, MA2 days ago $25 per hour
...Microsoft Office proficient* *Description* **Provide outstanding service via phone and email to all online banking end users with outgoing personality and professionalism; successfully address customer questions and concerns.* ** Provide a high level of customer...Full timeContract workTemporary workWork at officeImmediate startRemote workFlexible hoursShift workTEKsystems
Wakefield, MA12 hours ago- ...just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for...Extra incomeFull timePart timeSecond jobNight shift
Domino's Pizza LLC
Salem, MA23 hours ago $47.6k - $96.04k
...choose your work location, balancing what your work requires. What's in it for you: The Customer Specialist serves as a trusted advisor to customers and provides sales and service support across the district. This role focuses on processing quotes and orders,...Hourly payWork at officeWork from home$50k - $55k
...Support Specialist to support our Sales team. The successful candidate will be someone who is eager to learn while developing customer service and project management skills. The role includes responsibility for administrative duties required for the successful launch of...Full timeContract workWork experience placementWork at officeEBI Consulting
Burlington, MA2 days ago$15.72 per hour
**Job Overview**Join Bob’s Discount Furniture as a Customer Service Support Associate - Bob's Squad and be a key part of delivering exceptional support throughout the customer journey. In this omnichannel role, you’ll assist guests in person, over the phone, and across...Hourly payFull timeWork at officeLocal areaFlexible hoursBob's Discount Furniture
Saugus, MA4 days ago$21 per hour
...Representative who is fluent in both English and Spanish. As a member of our Contact Center team, you will use your superior customer service skills to answer inbound patient calls with warmth and understanding. In this role you will support clinical departments by capturing...Fixed term contractWork at officeRemote workRelocation packageFlexible hoursNeighborHealth
Revere, MA4 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Rep. Be the first to apply!
Related searches
- bilingual customer service representative spanish english Stoneham, MA
- part time customer service representative work from home Stoneham, MA
- full time customer service representative work from home Stoneham, MA
- full time remote customer service representative Stoneham, MA
- customer satisfaction Stoneham, MA
- customer support Stoneham, MA
- full time customer service Stoneham, MA
- customer service position Stoneham, MA
- online customer service part time Stoneham, MA
- client service professional Stoneham, MA