Workplace Experience Ambassador 5

Job Description

Job Description

We are looking for an experienced and service-oriented Workplace Experience Ambassador 5 to support daily office operations. This is a contract position with a part-time schedule of at least 24 hours per week, designed for someone who can create a welcoming, efficient, and detail-oriented environment for employees, guests, and leadership. The role combines workplace coordination, vendor oversight, facilities support, and event logistics, making it ideal for a candidate who excels at organization, communication, and hands-on problem solving.

Responsibilities:
• Welcome employees, guests, and external partners by coordinating visitor check-in procedures with building security and ensuring workspaces or meeting areas are prepared for arrival.
• Act as the main point of contact between the office and property management, resolving facility concerns and shared-space issues in a timely and attentive manner.
• Manage relationships with cleaning teams, service providers, and other external vendors to maintain consistent workplace standards and reliable support.
• Coordinate meeting room calendars and space usage to maximize availability and support smooth execution of meetings and presentations.
• Monitor inventory levels for office supplies, refreshments, and catering items, placing orders as needed to keep the workplace fully stocked and organized.
• Plan and deliver internal gatherings and office events, including team functions and hosted visits, with attention to logistics, setup, and overall attendee experience.
• Arrange food and beverage support for meetings, including delivery coordination, room setup, and post-meeting cleanup.
• Partner with building management and internal stakeholders to organize office-wide activities such as safety drills, training sessions, and wellness initiatives.
• Provide logistical support for executive visits and other high-visibility workplace needs while collaborating with administrative partners and cross-functional teams.• At least 3 years of experience in workplace coordination, office operations, facilities support, or a related customer-facing environment.
• Strong customer service skills with the ability to interact professionally with employees, vendors, visitors, landlords, and senior leaders.
• Experience managing third-party vendors and serving as a liaison for building or facility-related matters.
• Proficiency with Microsoft Office applications, including Excel, Word, and PowerPoint.
• Demonstrated ability to manage scheduling, logistics, and multiple priorities in a fast-paced office setting.
• Strong written and verbal communication skills, with sound judgment and a high level of professionalism.
• Experience supporting meetings, events, catering, and workplace services with close attention to detail.
• Ability to work a part-time schedule of at least 24 hours per week, Monday through Friday, across 6-hour shifts.