Client Care Coordinator
$22 - $27 per hourHome Helpers DuPage
Job Description
Job Description
Benefits:
- 401(k)
- Bonus based on performance
- Health insurance
- Vision insurance
- Complete in home client visits to convert prospects and sign them up for services
- Serve as a primary point of contact for clients and families
- Conduct in-person or virtual supervisory visits
- Conduct regular client check-ins and ensure satisfaction
- Support caregiver onboarding to new cases
- Monitor care quality and address concerns quickly
- Coach caregivers on client care tactics
- Partner with scheduling to ensure strong caregiver-client matches
- Document all client interactions in our management tool
- Participate in monthly on-call rotation'
- Field work with clients across DuPage, Cook, and Will counties
- Strong communication and interpersonal skills
- Organized and detail-oriented
- Able to problem-solve and stay calm under pressure
- Comfortable working in a fast-paced, service environment
- Prior home care or healthcare experience preferred
- $22 – $27 per hour , based on experience
- Opportunity for performance-based increases
- Full-time hours with growth potential
- Clients feel supported and well cared for
- Caregivers are prepared and confident on cases
- Issues are resolved before they escalate
- Strong collaboration with the office team
- Supportive, team-oriented environment
- Opportunity to make a meaningful impact
- Clear expectations and room for growth
Vacancy posted 21 days ago
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