District Manager

District Manager – Michigan Market Insomnia Cookies aims to be the most imaginative sweet indulgence brand in the world. We are seeking a skilled District Manager to drive performance for 10-14 city and campus adjacent stores in Michigan. Compensation & Perks A competitive base plus quarterly bonus, LTIP bonus plan, comprehensive benefits including medical, dental, vision & pet insurance, 401(k) with match, 3 weeks paid vacation, paid sick time, 2 personal wellness days, company cell phone & laptop, commuter reimbursement, paid holidays, free cookies, and more. Responsibilities Develop and execute regional support strategies that achieve each store’s financial, operational, and customer‑service goals. Provide expertise on customer service challenges, team staffing, store operations, and company policies & procedures. Assist in effectively managing labor with the Director of Workforce Planning, regional support team, and Store Operations Managers. Qualifications Minimum 5 years of experience as a multi‑unit regional manager in food & beverage, restaurant, hospitality, or retail. 2+ years of leadership experience in a customer‑service‑oriented role. Innate ability to build, hire, and coach a diverse part‑time hourly staff. In‑depth knowledge of business functions: supply chain, P&L analysis, customer service, compliance, human resources. Strong organizational, interpersonal, and problem‑solving skills. Prior experience with baking/bakery equipment or commercial kitchen equipment (plus). About Us Insomnia Cookies was founded in a college dorm room and, after 20 years and many cookies, has become a cult brand known for warm, delicious delivery all day and late into the night. With over 300 stores worldwide, an experiential “sweet‑easy” concept, and a nationwide shipping and gifting portfolio, we are revolutionizing the cookie game by truly Imagining What’s Possible . #J-18808-Ljbffr