Mobile Operations Manager

A client of Insight Global is transforming the locksmith industry with cutting edge robotics and mobile service technology. We're looking for a Mobile Operations Manager to run a fully equipped mobile key cutting and programming van.

Job Description:
• Operate a mobile workshop van and travel to partner retail locations alongside 1-2 other technicians.
• Provide car key duplication & programming (standard, chip, fob, remote)
• Deliver exceptional customer service and solve real-world problems quickly
• Use a tablet/POS system to manage sales, inventory, and daily performance
• Maintain a clean, organized mobile workspace and be professional
• Supervise 1-2 technicians and provide training and development as needed.

Must haves:
- Experience programming and cutting car keys
- Leadership experience (team lead, manager, supervisor, etc)
- Customer service mindset & strong communication
- Comfortable working with and leading others
- Tech savvy with tablets/apps; mechanically inclined
- Valid driver's license, clean driving record, and ability to pass a background check

What We Offer
- Competitive pay + uncapped commissions
- Paid training and continuous support
- Company vehicle and equipment provided

Benefits:
- Career path opportunities
- Health, dental, and vision insurance
- 401K plan with match
- PTO
- Flexible Spending Account (FSA)
- Health Savings Account (HSA)
- Basic Life and AD&D Insurance

Compensation: $65,000 + uncapped commission

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:


Required Skills & Experience
- Experience cutting or programming car keys, or familiarity with automotive/locksmithing services
- Customer service mindset & strong communication
- Comfortable working with and leading others
- Techsavvy with tablets/apps; mechanically inclined
- Valid driver's license, clean driving record, and ability to pass a background check


Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.