Vice President of Marketing

Would you like to join the Ozmo team? As a growing technology company, Ozmo's focus is on solving tech support at scale. We build best-in-class software products that are used around the world to improve the lives of tens of millions of people each year by making technology more accessible. Ozmonauts are motivated to continuously improve and love to learn. We pride ourselves in doing exceptional work that delivers real value by transforming the way people think about technology.

The Vice President of Marketing is a strategic, growth-oriented executive responsible for shaping Ozmo's market presence and accelerating revenue across enterprise and SMB segments. This leader will develop and execute a modern B2B SaaS marketing strategy that strengthens brand awareness, drives qualified pipeline, expands strategic accounts, and positions Ozmo as the market leader in AI-powered tech support solutions.

Working closely with Sales, Customer Success, Product, and Revenue Operations, the VP of Marketing will create integrated go-to-market programs that generate qualified pipeline, strengthen Ozmo's position in the enterprise market, and support scalable growth across both enterprise and SMB customer segments. This is a builder role for a leader who is equally comfortable developing strategy, rolling up their sleeves to execute, and scaling a high-performing marketing function.

What you will do:

• Serve as a key member of the Senior Leadership Team, contributing to company strategy by bringing customer insights, market intelligence, competitive analysis, and business performance data to inform executive decision-making and growth priorities.
• Develop and execute Ozmo's integrated marketing strategy, aligning marketing investments with company growth objectives, revenue targets, and market expansion initiatives.
• Build and lead a high-performing marketing organization through coaching, mentorship, and clear performance expectations while fostering innovation and accountability.
• Partner closely with Sales leadership to develop marketing strategies that accelerate strategic account engagement, improve pipeline quality, shorten sales cycles, and increase win rates.
• Lead Ozmo's Account-Based Marketing (ABM) strategy, partnering closely with Sales to prioritize target accounts, align go-to-market initiatives, coach the team on account and buying group engagement strategies, and ensure programs drive measurable pipeline growth and revenue outcomes.
• Lead demand generation across enterprise and SMB segments, balancing scalable digital programs with highly targeted campaigns designed for complex enterprise buying cycles.
• Direct Ozmo's field marketing and event portfolio, establishing strategy, investment priorities, and success metrics for conferences, executive programs, customer events, partner engagements, and webinars to accelerate pipeline, customer engagement, and market presence.
• Provide strategic leadership for integrated marketing campaigns, ensuring digital marketing, content, product marketing, sales outreach, and events are aligned into cohesive go-to-market motions that support business objectives and deliver measurable results.
• Oversee product marketing, including positioning, messaging, competitive intelligence, product launches, pricing support, and sales enablement to ensure Ozmo's value proposition is consistently communicated throughout the buyer journey.
• Partner with Customer Success to develop customer marketing initiatives that improve adoption, customer advocacy, expansion opportunities, and long-term retention.
• Continue refining Ozmo's market positioning, messaging, and segmentation as the business expands into new products, customer segments, and markets.
• Leverage market intelligence, customer insights, and competitive analysis to identify opportunities for differentiation and future growth.
• Build a data-driven marketing organization by establishing clear performance metrics, attribution models, pipeline reporting, campaign analytics, and executive dashboards that connect marketing investments to revenue outcomes.
• Partner closely with Revenue Operations to improve lead management, attribution, forecasting, funnel conversion, and reporting accuracy across the customer lifecycle.
• Continuously optimize marketing performance through experimentation, analytics, customer insights, and emerging technologies, including AI-powered marketing capabilities.
• Manage marketing budgets and investments to maximize efficiency, pipeline contribution, and long-term business growth.

What you will bring to the role:

• 15+ years of progressive B2B marketing experience, including executive leadership within a SaaS company or organization selling complex technical products to enterprise customers.
• Deep expertise in enterprise and SMB demand generation, with a demonstrated track record of developing and optimizing scalable growth strategies across digital channels that drive pipeline and revenue.
• Strong understanding of modern B2B marketing disciplines, including ABM, demand generation, revenue marketing, digital performance marketing, and customer lifecycle marketing, with a focus on aligning marketing investments to revenue outcomes.
• Demonstrated experience partnering with enterprise sales organizations to develop strategic account marketing programs and drive revenue growth.
• Proven success in developing and executing go-to-market strategies that generate measurable pipeline growth and business results.
• Expertise leading product marketing, including positioning, messaging, product launches, competitive strategy, and sales enablement.
• Strong experience developing integrated field marketing and event strategies that generate qualified pipeline, strengthen customer relationships, and support enterprise account growth.
• Experience partnering with Customer Success to support customer engagement, expansion, advocacy, and retention initiatives.
• Strong understanding of modern marketing operations, funnel analytics, attribution, marketing automation, HubSpot, and performance reporting.
• Experience partnering with Revenue Operations to improve marketing measurement, pipeline visibility, forecasting, and operational excellence.
• Strong analytical skills with the ability to use data to drive strategic decisions, optimize marketing investments, and improve business performance.
• Exceptional communication, storytelling, and executive presentation skills.
• Proven ability to build, coach, and develop high-performing teams while remaining hands-on in a fast-moving, high-growth environment.
• A collaborative leadership style with a passion for continuous improvement, experimentation, and delivering measurable business impact.

Perks of being an Ozmonaut:

• Medical, vision, dental and life insurance along with short- and long-term disability
• Plenty of paid time off (PTO) that grows the longer you're with Ozmo, as well as paid holidays
• 401k to save for retirement with employer matching
• Paid maternity and bonding leave for new parents
• Paid pawternity leave when you bring a new pet into your life
• One-month sabbatical after you have been with Ozmo for five years
• Flexible, remote work arrangements to support your best work

OTE Pay Range: $ 200,000 - 250,000

While this is a fully remote position, please note that due to business and tax regulations, we are only able to hire candidates who reside in the following states: AZ, CA, CO, DC, FL, GA, IL, NC, NJ, SC, TN, TX, VA, WA, WI. Unfortunately, candidates who do not live in one of the listed states will not be considered. If you live in one of the listed states and are passionate about the role, we'd love to hear from you! This is a fantastic opportunity to join a dynamic team while working remotely.

Applicants must be legally authorized to work in the U.S. Ozmo does not sponsor employment visas.

Ozmo participates in the E-verify program.

Ozmo does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, age, disability, or any other characteristic protected by law.