Case Manager PHP IOP

Job Description

Job Description

Join Us to Build Healing and Hope Together!

As leaders in children’s mental health and wellness, St. Louis Children’s and KVC Health Systems Youth Mental Health Care have partnered to create one of the nation’s most innovative and transformative youth mental health and wellness campuses. The partnership includes a 77-bed acute care hospital and outpatient programs. Located on the KVC Missouri Children’s Mental Wellness Campus conveniently located in Webster Groves, Missouri, the peaceful environment and broad continuum of care allow children and families to access the appropriate level of treatment throughout their healing experience. The new campus is slated to open in late 2026. Learn more at stlouischildrenskvc.org. Join us and be a part of this journey of healing and hope for thousands of children and teens.

Job Summary

The Case Manager position advocates for the client and ensures the clients are receiving all needed services and resources, as outlined in the treatment plan or plan of service, and ensures those services are efficiently coordinated.

Key Responsibilities

• Ensures resources/services are available for the client as outlined in the client’s plan and documents those resources/services

• Facilitates communication and reporting amongst all pertinent team members, both internal and external

• Engages in crisis intervention with youth

• Arranges or provides transportation youth to community appointments

• Meets with youth at least weekly or as specified

• Maintains and documents weekly contact with agencies/parents

• Coordinates and communicates with other departments for scheduling and treatment

• Maintains an updated agency mailing list Case Manager – IOP.PHP – VER 1. – 02-2025

• Prepares information for psychiatric medication reviews

• Schedules staffing reviews for all youth on the caseload as specified. Clearly communicates the schedules to all treatment team members, both internal and external

• Participates in team meetings, department meetings, etc.

• Coordinates admissions, discharges, and transfer of caseload

• Meets with parents, caseworkers, and guardians to complete paperwork as well as conducts assessments, gather client documentation, distribute client information to the appropriate staff, and enter client data into electronic health record. Ensures client is supported through transition into the program.

• For discharges, ensures all paperwork and notifications are in order

• Other duties as needed for the betterment of KVC Missouri

Minimum Requirements

All employees must be at least 21 years of age.

Education: Bachelor’s degree in a behavioral science or related degree

Licensure/Certification: Valid Driver’s License and auto insurance with good driving record Able to obtain a class E driver’s license and meet KVC’s requirement for auto insurance

Qualifications: Strong customer service focus, excellent time management, organizational, oral and written communication skill. Must be proficient in Word, Excel, and email applications

Experience: Experience in social services, residential treatment, education, or another related field Previous experience working with children/families in a trauma informed environment

Physical Requirements & Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, talk, or hear, and taste or smell. The employee frequently is required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit for intermittent amounts of time. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Benefits & More

Employee benefits and culture fall under the KVC Health Systems umbrella. KVC is a family of private, nonprofit organizations that strengthen families, prevent child abuse and neglect, and help people achieve mental health wellness. Through our broad continuum of care, we are proud to be a national leader in mental health, child welfare, and health and human services transformation.

At KVC, we offer a positive, supportive workplace where each person can do work they love. In fact, we’re so proud of our culture that we see it as our top competitive advantage in the health and human services field. Based on the voice of our employees, KVC has an incredible 83 Work Wellbeing score on Indeed, a rating so high and rare that it places KVC among the top 1% of employers nationally. KVC was also named #15 on Glassdoor’s Best-Led Companies 2025 list, a recognition achieved entirely based on anonymous employee reviews. In addition to being mission-driven, we offer employees an unparalleled level of flexibility, wellbeing, learning, inclusion, recognition, and rewards.