Receptionist/Administrative Assistant

Receptionist/Administrative Assistant

The Receptionist/Administrative Assistant is a key member of the firm's administrative team and serves as the first point of contact. This role is responsible for providing welcoming and professional experience while supporting the day-to-day operations of the office. The ideal candidate is organized and dependable.

Key Responsibilities:

Reception & Front Desk

• Welcome visitors and maintain a professional, inviting reception area
• Answer and direct incoming phone calls in a professional manner
• Maintain conference room schedules and assist with meeting-room needs
• Oversee all incoming and outgoing mail, shipping, and deliveries
• Coordinate visitor registration, parking and building access
• Follow firm procedures related to security, confidentiality, and visitor access
• Contribute to a positive, collaborative, and service-oriented office environment

Administrative Support

• Provide administrative support, schedule meetings, and coordinate conference rooms
• Coordinate travel arrangements, including flights, hotels, and ground transportation
• Assist with office supply inventory and ordering
• Coordinate catering, lunches, beverages, and other meeting-related needs
• Provide backup coverage for other administrative team members as needed
• Support firm-wide meetings, events, and employee activities
• Assist with special projects and other administrative responsibilities as assigned

Requirements:

• 13 years of experience in a receptionist, administrative, or office support role preferred
• Strong verbal and written communication skills
• Professional and polished demeanor with excellent interpersonal skills
• Strong organizational skills and attention to detail
• Proficiency with Microsoft Office, Outlook, Teams, and other standard office technology
• Ability to handle confidential and sensitive information with discretion
• Demonstrated reliability, flexibility, and willingness to assist others
• Positive attitude and a strong commitment to providing excellent service

Benefits:

Roark provides a highly competitive package that includes, but is not limited to:

• Base salary plus annual performance bonus
• Medical, dental, vision, life insurance and long-term disability insurance
• 401k with employer match
• Paid time off and holidays
• Breakfast, lunch, snacks and drinks are provided daily in the office