Operations Lead - CX, Process & Automation
Breakout Tools
A luxury brand is seeking a Customer Service Leader in New York to oversee operations and drive high-quality client support. The candidate will lead a small team and implement efficient systems to enhance service delivery. This role requires strong leadership skills, experience in a high-touch environment, and a proactive approach to problem-solving. The position offers an opportunity to work closely with the CEO and influence the operational foundation of the company. #J-18808-Ljbffr
$120k - $150k
A tech-driven company based in New York is seeking a CX Operations Manager to enhance customer support processes. The ideal candidate will manage Zendesk workflows, implement AI tools, and collaborate with leadership. Applicants must have at least 3 years of Zendesk experience...Suggested$92k - $110k
A leading technology company is seeking a Process Excellence Senior Specialist to lead transformation initiatives in the Service Sector. This role involves developing frameworks for customer experience, collaborating with teams to optimize performance metrics, and applying...SuggestedRemote work- ...First Legal is seeking a Process Manager in New York, NY to oversee the Process department, ensuring all client requests are handled... ...include managing a team, checking order tracks, and enhancing operational efficiency. The ideal candidate should have a high school diploma...Suggested
- ...Safelite in Kentucky is looking for a Payroll Operations Manager to oversee payroll processing and tax functions. This role involves ensuring timely payments and leading a team to provide high-quality service. The ideal candidate has 7-9 years of payroll processing experience...Suggested
$90k - $115k
Description Bounce is hiring a Debt Settlement Process Manager to serve as the operational owner of our Debt Settlement Company (DSC) channel. This role... ...‑in‑class product. By leveraging the power of AI and automation, we create user‑friendly experiences that drive...SuggestedRemote work- ...Supply Chain Operations Lead Podium Automation is reimagining industrial control panel manufacturing through software-enabled design and automated... ...product owner for our supply chain systems: identifying process improvements and increasing data accuracy in partnership...
$80k - $120k
...TrueML is seeking a Payment Operations Specialist to ensure the efficient flow of electronic payment transactions within their mission... ...payment performance, execute compliance controls, and optimize processes. Ideal candidates will have 2 to 7 years of experience in the...- A leading DAO organization is seeking a DAO Ops Manager to support decision-making processes within the DAO. The role involves designing processes, managing projects, and liaising with contributor teams. Ideal candidates should possess strong organizational skills, a technical...Remote jobFlexible hours
$72.75k - $151.25k
A Little About Us The Yield Operations team is a newly formed group focused... ..., and build more scalable processes that support the business... ...manual work, and leveraging automation and AI-driven solutions to improve... ...Role As the Yield Operations Lead, you will own the day-to-day...Work at officeFlexible hours- Agog - Remote is looking for an Operations Associate to support day-to-day operational functions. This role ensures the smooth execution of core processes across finance, vendor management, and team operations. The Operations Associate works closely with team members and...Remote work
- ...Proc Sr Supv in New York, NY, responsible for ensuring transactions are processed accurately and on time. This role involves recommending workflow improvements, managing cash and trade operations, and evaluating team performance. The ideal candidate will have 2-5 years...
- A leading administrative services provider based in New York is seeking a highly organized Administrative Operations Manager to enhance workplace efficiency. The candidate will own administrative... ...relations, and support executive processes. This position requires over 5 years...Work at office
- ...Zscaler is seeking a Campaign Operations Manager to lead the AI-driven transformation in EMEA Marketing. This role focuses on embedding AI and automation into campaign processes, optimizing workflows, and driving change. Ideal candidates will have 5+ years in Marketing...
- ...Yahoo Holdings Inc. is looking for a Sr Manager, Marketing Operations in New York, NY. This role involves owning the quarterly and ad hoc strategic planning process, managing Airtable to ensure smooth marketing operations. The ideal candidate will have 7+ years of relevant...Flexible hours
- Macy's seeks a Senior Manager for Process Design & Optimization in New York City. This role will lead scalable marketing process improvements and oversee a team focused... ...end-to-end marketing processes, embedding automation and AI, and collaborating across multiple...
$97k - $135k
...Charlie Health is looking for a People Operations Manager who will oversee the employee lifecycle processes and ensure operational excellence. This role involves enhancing systems capabilities, driving automation, and collaborating across departments. With 5–8 years of...Work at office- ...A leading investment management firm in New York seeks an experienced People Operations Specialist to join its Human Capital team. The individual will drive People Operations processes and enhance data-driven operations. Ideal candidates bring 7–10 years of relevant experience...
$134.4k - $219.2k
...Manager to serve as Product Lead for Regenerons enterprise generative... ...scientific, regulatory, and operational needs, ensuring secure,... ...optimization. Your blend of clinical‑process know‑how, agile product... ...and performance to identify automation and continuous‑improvement opportunities...Local area- ...design, build, testing, launch, operations) for next-generation clinical study applications. Lead daily stand-ups, backlog... ...stakeholders to map current vs. future processes and prioritize AI-enabled... ...performance/adoption and identify automation or reporting improvements....
$100k - $160k
...group of Enterprise Account Executives to lead high-impact deals, influence the sales... ...figure range Engage directly with CX, IT, and operations leaders across highly regulated industries... ...the CEO and founding team to shape GTM process and strategy Be a builder — not just...Remote workRelocation package$120k - $150k
...this mission. About the role We're hiring a CX Operations Manager to design, optimize, and scale the systems and processes that power our customer support experience.... ...routing, prioritization, escalations, triggers, automations, SLAs, views, macros, and custom fields...Work at officeLocal areaRelocation- ...You'll shape how BRUNA scales operationally while keeping quality, efficiency... ...Italy, own the procurement process end-to-end, and ensure consistent... ...Excellence Leadership: Lead our Customer Excellence team and... ...operational improvements and ensure CX and supply chain decisions are...Remote work
- ...of technical expertise and managerial capabilities, along with a strong focus on driving improvements through automation. Seasoned hands on EUS lead who has experience of managing teams. His team management experience should be seen at least in last 2-3 jobs he...Second job
- A leading financial services provider based in New York is seeking a collaborative analyst for their Global Cards Solutions team. The role centers on operational excellence, involving data analysis, compliance with regulations, and improving member experiences across debit...
- ...GitLab is seeking a Senior Manager, Customer Experience Operations to lead operational teams in a remote setting. You will manage Customer... ...operational cadences, and leading improvements in operational processes. Candidates should have experience in Customer Success and...Remote work
$98.73k - $116k
...assessed during the interview process. About the Role We’re hiring a Strategic Operations Lead, internally named Labs Lead, to... ...will design and run the agents, automations, and workflows that power how work... ...across product and CX and influence leadership decisions...Full timeWork at officeLocal area2 days per week3 days per week- ...A healthcare company in New York is seeking a Senior Manager, IT Operations, to oversee IT service delivery. The role involves leading an IT team, ensuring technology reliability, and automating processes. Candidates should have over 8 years of IT experience, particularly...
$70k - $75k
...Observation, Healthcare Facilities Management, Sterile Processing Services, and Ambulatory EVS. Learn more at Job Summary Working as an Operations Manager - Sterile Processing, you will be responsible for directing and leading all aspects of the operational needs of the...Hourly payLocal areaRemote workFlexible hoursAfternoon shift$147.7k - $200k
...Type Hybrid Department Operations Compensation $147.7K –... ...-on AI Operations Lead to help us move faster... ...ruthlessly, and building automations, AI agents, and workflows... ...the organization (GTM/CX/Product/etc.). You'll... ...the documentation, processes, and core primitives that...Full timeWork at officeWork from homeFlexible hoursShift work- ...CoreWeave is looking for a Customer Experience Operations Analyst to strengthen our Revenue Operations team. This pivotal role requires 5-7 years of relevant experience, focusing on managing systems and workflows that support customer delivery and onboarding. The ideal...
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