Catering & Conference Services Coordinator

Catering & Conference Services Coordinator

Trump International Beach Resorts - Sunny Isles Beach, FL 33160

Overview

Position Type Full Time Job Shift Any Education Level Not Specified Category Admin - Clerical

Description

This position is a combination of Catering Sales and Conference Services. Through the guidance of the Director of Catering & Conference Services and Director of Group Sales this position will sell Food & Beverage and services groups. In addition, this position is the primary Conference Services contact for all groups.

Essential Duties & Responsibilities Includes the following, but not limited to as other duties may be assigned. This position will focus on Catering Business and Conference Services.

• Provides coordination and servicing of convention and group business
• Prospect and solicit new business and maintain repeat clients relationships.
• Conducts creative site inspections that deliver an exciting and memorable visit and addresses the clients needs
• Works with and make recommendations to clients to prepare menus and floor plans and assists them in other needs such as flowers, photographers, and entertainment
• Prepare catering proposals.
• Coordinates and services convention business from the time of assignment through meeting dates until final payment of account
• Contribute effective ideas to client strategic planning and analysis processes
• Ensure all activities and services are performed to planned specifications to help ensure guest satisfaction and repeat business
• Responsible for arranging all food & beverage details for functions assigned
• Coordinates and supervises the preparation, presentation, and service of food and beverage products of functions to ensure highest quality at all times
• Ensures that all BEOs and paperwork has been completed properly and on a timely basis
• Ensures proper billing to guest folios and master accounts
• Contributes to increase Hotel Revenues by selling above contracted food and beverage minimums and ancillary income sources
• Contribute to overall team success by identifying problems and proactively seeking out methods to improve self-performance and/or efficiency of an operation or task
• Works closely with the Banquet Manager
• Must be able to work a flexible schedule including Holidays and Weekends
• Adheres to all Trump International Beach Resort Safety and Sanitation Guidelines.

Qualifications

EDUCATION / EXPERIENCE The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. At least 1 year working in a catering office. Four-year degree in hospitality or other business related field desired.

REQUIREMENTS Physical demands While performing the duties of this job, the employee is frequently required to sit, stand, walk, talk and hear. The employee is frequently required to use hands to finger, handle, or feel objects, tools, or controls. Position may require reaching with hands and arms. Communication Ability to communicate, both verbally and written, effectively with guests, vendors and co-workers. Must read, write and speak the English language fluently. Knowledge of Spanish helpful. Computer skills Strong Microsoft Office skills with emphasis on Excel, Delphi experience.

WORK ENVIRONMENT The work environment characteristics described here are representative of those that an employee must be able to handle to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform in this environment. Noise level in the work environment is usually moderate.