Business Office Clerk

Accounting And Fiscal Records PositionThis position works directly with students, parents, faculty, and staff, and is responsible for the collection of student accounts and routine accounting work involved in maintaining accounting and fiscal records. The employee receives and disburses cash, provides a high level of customer service, performs general accounting reconciliations, and completes general office duties. This position answers a high volume of telephone calls, assists callers and visitors in a friendly and helpful manner, and provides minor technical assistance for online services.Cash Management & Reconciliations - 40 Maintains petty cash fund for Fiscal Services Prepares daily bank deposits and issues departmental petty cash reimbursements Performs daily, weekly, and monthly reconciliations of receivables, credit cards, and other general accounting tasks Processes and collects returned checks and ACH payments Customer Service & Communication - 25 Maintains the Business Office email account Responds to a high volume of telephone calls and provides assistance in a friendly manner Works directly with students, parents, faculty, and staff, providing customer support and resolving inquiries Student Accounts & Fiscal Records - 15 Manages collection of student accounts Performs routine accounting work to maintain accurate fiscal records Responsible for receiving and disbursing cash General Office Duties & Technical Support - 10 Handles general office duties as assigned Provides minor technical assistance for online services Other - 10 Perform related work as requiredEducational Requirements High school diploma or equivalent; AND at least three years of experience in banking and/or account collections.Ability to receive and disburse cash accurately and maintain accountability for petty cash funds Ability to maintain accuracy and attention to detail when reconciling accounts and collecting on student balances Ability to communicate effectively and provide a high level of customer service in a friendly, helpful manner Ability to provide basic technical assistance to users of online services Ability to perform general office duties and other related work as assigned Knowledge of general bookkeeping, accounting, and reconciliation principles used to maintain accurate fiscal records Knowledge of cash handling and cash management practices, including petty cash funds and daily bank deposit procedures Knowledge of student account collection processes and related fiscal recordkeeping requirements Knowledge of the Banner Student System or a comparable student accounts/information system Knowledge of Microsoft Office and electronic check scanning systems used in daily processing Skill in preparing and reconciling daily, weekly, and monthly financial records, including receivables and credit card transactions Skill in processing and resolving returned checks and ACH payment issues Skill in operating electronic check scanning equipment and other standard office technology Skill in delivering prompt, courteous customer service to students, parents, faculty, and staff by phone and email Skill in managing a high volume of telephone calls and correspondence in a professional mannerThe University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards.Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia (USG). The Board of Regents prohibits discrimination on the basis of an individual's age, color, disability, genetic information, national origin, race, religion, sex, or veteran status ("protected status"). No individual shall be excluded from the participation in, denied the benefits of, or otherwise subjected to unlawful discrimination, harassment, or retaliation under, any USG program or activity because of the individual's protected status; nor shall any individual be given preferential treatment because of the individual's protected status, except that preferential treatment may be given on the basis of veteran status when appropriate under federal or state law.This is not a supervisory position. This position has financial responsibilities. This position will not be required to drive. This role is not considered a position of trust. This position does not require a purchasing card (P-Card). This position will not travel This position does not require security clearance.