Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Junior IT Incident Escalation Lead

ASM Research, An Accenture Federal Services Company

ASM Research, An Accenture Federal Services Company is seeking a Junior Escalation Manager to support the handling of escalated IT incidents. This role involves monitoring escalated tickets, validating priority and impact, and ensuring proper communication within a federal environment. Qualifications include a Bachelor’s degree in a related field and 0-3 years of relevant experience. A valid secret security clearance is required. The position offers a compensation range of $70k - $97,400. #J-18808-Ljbffr ASM Research, An Accenture Federal Services Company

Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Junior IT Incident Escalation Lead in Austin, TX vacancy
  • $128k - $199k

    IT Incident Mgmt Lead The IT Incident Management Lead is accountable for the Incident Management practice at K&L Gates LLP. This role ensures...  ...Major Incident Management practices Declare, lead, and de‑escalate Major Incidents; manage bridges and global swarming Ensure... 
    Suggested
    Temporary work
    Local area
    Relocation
    Flexible hours

    K&L Gates LLP incorporated

    Austin, TX
    2 days ago
  • $128k - $199k

    K&L Gates LLP in Austin, Texas seeks an IT Incident Management Lead to oversee the Incident Management practice, ensuring swift recovery of IT services while minimizing disruptions. This role requires a leader with ITIL® 4 and ServiceNow expertise and experience managing... 
    Suggested

    K&L Gates LLP incorporated

    Austin, TX
    1 day ago
  • $79.4k - $135k

    ASM Research, An Accenture Federal Services Company is seeking a Mid Incident Manager in Austin, Texas, to lead the lifecycle of IT incidents ensuring swift restoration of services. The ideal candidate will execute incident management processes, coordinate technical teams... 
    Suggested

    ASM Research, An Accenture Federal Services Company

    Austin, TX
    4 days ago
  •  ...The Escalation Manager, Junior supports the structured handling of escalated IT incidents by serving as a coordination point for issues that cannot be resolved at the initial support level. This role monitors escalated tickets affecting mission‑critical systems, validates... 
    Junior
    Contract work
    Work experience placement
    Work at office

    ASM Research, An Accenture Federal Services Company

    Austin, TX
    5 days ago
  • Junior Information Security Analyst Location: Austin, Texas (ONSITE 5 days/week) Contract...  ...security, cybersecurity, or a related IT field Working knowledge of common security...  ...existing security processes Participate in incident response and audit support activities... 
    Junior
    Contract work

    Genius Road, LLC

    Austin, TX
    2 days ago
  •  ...About the job Data Entry Assistant (Junior / Remote) CHECK YOUR EMAIL, INCLUDING YOUR SPAM FOLDER, FOR INSTRUCTIONS AFTER APPLYING Are you ready to embark on a career that offers endless opportunities for growth and development? Do you have a passion for precision and... 
    Junior
    Remote work

    Only Data Entry

    Austin, TX
    1 day ago
  •  ...critical infrastructure. As the primary Site IT Lead for our Austin office, you'll play a...  ...other sites as needed. Serve as an escalation point for the global Service Desk Team...  ...enhance support operations and minimize incident occurrences. Knowledge Base... 
    Work experience placement
    Work at office

    Inficare

    Austin, TX
    4 days ago
  •  ...About the job Junior Data Entry Clerk (Remote) CHECK YOUR EMAIL, INCLUDING YOUR SPAM FOLDER, FOR INSTRUCTIONS AFTER APPLYING Are you ready to embark on a career that offers endless opportunities for growth and development? Do you have a passion for precision and an eye... 
    Junior
    Remote work

    Only Data Entry

    Austin, TX
    4 days ago
  • A premier events venue in Austin is seeking a proactive Junior Data Analyst with at least 1 year of experience. You will analyze membership data and build dashboards to identify engagement trends and provide data-backed recommendations. This role offers an energetic and... 
    Junior

    Revalorizetalent

    Austin, TX
    1 day ago
  • $20 per hour

     ...Proactive network monitoring and first level of support to network incidents for night shift. Proactively work with Network Engineers...  ...prevention and service restoration. Basic troubleshooting, escalation to network team within SLA, keeping up with communication... 
    Junior
    Night shift

    Woongjin, INC.

    Austin, TX
    2 days ago
  •  ...monitoring, provide 1st level troubleshooting to network issues, escalations to network team, communicate with internal teams about alerts/...  ...network monitoring and first level of support to network incidents for night shift. Proactively work with Network Engineers and... 
    Junior
    Night shift

    SBT Global, Inc.

    Austin, TX
    2 days ago
  • $103.8k - $122.1k

     ...WHAT YOU'LL DO We are seeking a Lead Systems Administrator to act as the technical escalation point for our Service Desk and to own the...  ...security, and operational excellence of our IT services. In this role, you will lead incident response, perform deep root cause... 
    Full time
    Work at office
    Flexible hours

    Braze

    Austin, TX
    19 hours ago
  • $65.4k - $91.7k

     ...The ITSM Functional Analyst specializes in IT service-management processes and tooling, aligning workflows with ITIL best practices...  ...across the enterprise. This role analyzes, designs, and configures incident, problem, change, request, and related processes in the ITSM... 
    Junior
    Contract work
    Work at office

    ASM Research, An Accenture Federal Services Company

    Austin, TX
    6 days ago
  •  ...critical infrastructure. As the primary Site IT Lead for our Austin office, you will play a...  ...to other sites as needed. Serve as an escalation point for the global Service Desk Team,...  ...enhance support operations and minimize incident occurrences. Knowledge Base Development... 
    Work experience placement
    Work at office

    Vibotek LLC

    Austin, TX
    4 days ago
  • $70.17k

     ...where you just follow scripts and never touch real code? As a Junior Support Engineer at BodySpec, you'll troubleshoot actual technical...  ..., and reading code you didn't write. •     Judgment on Escalation: You know when to solve something yourself and when to pull in... 
    Junior
    Full time
    Live in
    Work at office
    Flexible hours

    BodySpec

    Austin, TX
    19 hours ago
  • $160k - $225k

     ...customer experience solutions. Our partnerships with leading cloud, design and business intelligence platforms...  ...including observability, resilience, runbooks, and incident readiness Serve as a technical escalation point and drive root‑cause analysis and systemic remediation... 
    Permanent employment
    Full time
    Temporary work
    Work experience placement
    Remote work

    TEKsystems

    Austin, TX
    1 day ago
  • $100k - $150k

    A career platform is seeking a Junior Software Engineer for its Workers Growth team in Austin. The role involves collaborating with cross-functional teams to design and build customer-facing systems, leveraging a range of technologies. Ideal candidates have expertise in... 
    Junior

    Jobright.ai

    Austin, TX
    2 days ago
  • Luna Data Solutions Inc. is seeking a Junior Data Engineer / Cloud Data Warehouse Analyst based in Austin, TX. This entry-level role requires foundational SQL and Python knowledge, strong technical aptitude, and a keen interest in cloud data platforms. The responsibilities... 
    Junior

    Luna Data Solutions Inc.

    Austin, TX
    4 days ago
  •  ...Recruiter / Talent Acquisition Junior / Senior / Lead Austin, Texas, United States About the Job Catalyst Labs is a specialized talent agency with a specialized vertical in Recruitment, People Operations, and Talent Acquisition. We embed ourselves directly into... 
    Junior
    Remote work

    Catalyst Labs, LLC

    Austin, TX
    19 hours ago
  •  ...experience in voice/telephony engineering, particularly with SIP troubleshooting and legacy PBX environments. You will oversee escalated incidents, support system migrations to VoIP/cloud platforms, and ensure secure voice architecture. The position offers a commitment to... 

    First American Financial Company

    Austin, TX
    1 day ago
  • $70k - $90k

    Maximus is seeking an Associate Engineer in Austin, Texas. This entry-level position involves software development, implementation, and support of enterprise applications. Responsibilities include designing and coding software, participating in the Software Development ...
    Junior
    Remote job

    Maximus

    Austin, TX
    2 days ago
  •  ...Join to apply for the Junior iOS Engineer - Poe (Remote) role at Jobright.ai Join to apply for the Junior iOS Engineer - Poe (Remote) role at Jobright.ai Jobright is an AI-powered career platform that helps job seekers discover the top opportunities in the US. We are... 
    Junior
    Full time
    H1b
    Remote work

    jobright.com

    Austin, TX
    1 day ago
  •  ...VCF Platform Engineer Lead At HDR, our employee-owners are fully engaged in creating...  ...transformations, and high-severity incident response as senior technical lead. Define...  ...technical decision-making, and serve as the escalation point for the most complex platform... 
    Full time
    Temporary work
    Part time
    Monday to Friday
    Shift work

    HDR

    Austin, TX
    1 day ago
  • $120k - $140k

     ...A leading technology company is seeking an Incident Response Manager to lead incident response and vulnerability management for federal clients. The role is fully remote and requires expertise in cybersecurity and federal compliance standards. Responsibilities include... 
    Remote work

    TeleTech Holdings, Inc.

    Austin, TX
    1 day ago
  •  ...Manager, Zero Trust Operations in Austin, Texas. This role requires 5+ years of cybersecurity experience and focuses on leading Zero Trust service incidents, implementing changes, and enhancing operational processes. As a technical authority, you will work closely with... 

    Charles Schwab

    Austin, TX
    4 days ago
  • $120k - $140k

    A leading business services company is seeking an Incident Response Manager to work remotely. The role involves leading a high-performing team, managing cybersecurity threats, and developing incident response plans. Candidates should have over 5 years of CyberSecurity... 
    Remote job

    TTEC

    Austin, TX
    1 day ago
  • $87.4k - $97.4k

     ...Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with...  ..., secure file transfer, retention). Participates in incident triage/root-cause analysis and leads corrective/preventive actions... 
    For contractors
    Work experience placement
    H1b
    Work at office
    Local area
    Remote work

    Public Consulting Group

    Austin, TX
    19 hours ago
  • Austin Capital Bank is seeking a Junior QA Engineer in Austin, Texas, to support quality assurance for its Fintech division. This role involves creating and executing test cases, identifying bugs, and collaborating with teams to ensure quality. Ideal candidates will possess... 
    Junior

    Austin Capital Bank

    Austin, TX
    3 days ago
  • $62k

    BodySpec is seeking a Junior Support Engineer in Austin, TX, to troubleshoot technical issues while working closely with our engineering team. This role allows you to grow your technical skills and work towards transitioning into a full engineering role as you solve real... 
    Junior

    BodySpec

    Austin, TX
    3 days ago
  •  ...include a bachelors degree or masters degree in computer science, computer engineering, electrical engineering, information systems, it knowledge of core java, javascript, C++ or software programming. Spring boot, microservices, docker, jenkins, github, kubernates and... 
    Junior
    Full time

    SynergisticIT

    Austin, TX
    1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Junior IT Incident Escalation Lead. Be the first to apply!