Late Night Supervisor

Boston College Introduction Founded in 1863, Boston College is a Jesuit, Catholic university located six miles from downtown Boston with an enrollment of 9,654 full-time undergraduates and 5,072 graduate and professional students. Ranked 37 among national universities, Boston College has 923 full-time and 1,336 FTE faculty, 2,822 non-faculty employees, an operating budget of $1.4 billion, and an endowment in excess of $3.9 billion. Job Description Late Night Supervisor Basic Function and Responsibility This position would cover the needs of the operation for basic shift running responsibilities to include customer service, accurate food portioning, proper equipment use, food safety and sanitation and overall policy compliance. Must demonstrate hands‑on personnel management, customer service, leadership, and have a strong desire for providing quality food and beverage product to our guests in a courteous, friendly and effective manner. Oversee a dining operation for a specific shift to include high quality food presentation, closing shift checklist, correct signage, equipment use and maintenance. Provide excellent customer service by proactively responding to inquiries and needs of employees and customers during the shift, communicating feedback and resolution to senior managers. Supervise all employees (benefitted, temps & students) to uphold and enforce Serv Safe standards throughout the shift. Ensure that BC Dining policies, procedures, and protocols are consistently upheld. Actively demonstrate and mentor/teach staff (students especially) how to properly handle and serve food, use equipment, greet customers. Perform other related duties as assigned. Requirements Qualifications Education: A Bachelor’s degree preferred, Associate’s Degree required or equivalent combination of experience. Food Safety Certification: ServSafe Food Safety certification required. Experience: Supervisory experience with ability to motivate. High quality standards as well as exceptional knowledge of food service procedures and practices. Skills: Ability to manage and work effectively with students, faculty, and staff clientele in high‑volume and fast‑paced environment. Good leadership, clear communication and human relations skills with professional style necessary. Must be able to multi‑task, be self‑motivated, highly energetic, organized, and results‑oriented. Payrate: $27.21 - $29.00 commensurate with experience/plus late night differential. Closing Statement Boston College conducts pre‑employment background checks as part of the hiring process. Boston College is an Equal Opportunity Employer and does not discriminate on the basis of any legally protected category, including disability and protected veteran status. Boston College's Notice of Nondiscrimination can be viewed at #J-18808-Ljbffr Center for International Higher Education