Credit Collection Specialists

Job titleCredit Collection SpecialistReports toDirector of CreditClassificationNon-ExemptScheduleMonday – Friday, 7:30 AM – 4:30 PM / 40 hours a weekSummary/ObjectiveThe Credit Collection Specialist position is responsible for providing research, analysis, and clerical support and performing collection duties for a defined portfolio of accounts.Essential FunctionsParticipate in onboarding large projects.Review contractual documents and project information for account set up, preliminary notice and billing requirements.Follow up on acceptance and approval of billing to customer.Communicate any disputes or items needing resolution to Project Management Team for resolution.Follow up with Project Management Team on disputed or unapproved billings.Request and follow up on payment status from Accounts Payable and document account.Monitor, maintain and document collection activity for assigned accounts.Prepare dispute and open accounts receivable reporting for assigned accounts.Manage and communicate securitization deadlines for all invoices and projects.Secure receivables through bond and lien rights as requested/required.Execute legal documents associated with bond and lien right payments.Work with Project Management Team on project close-out documents.Partner with Credit Team to maintain credit limits for new and existing accounts.Work with Cash Application Team for all cash application exceptions or queries related to portfolio.Maintain high level of professionalism in verbal and written communications.CompetenciesStrong computer skillsCommunication proficiencyCustomer/Client focusHigh degree of professionalismDecision-making, problem-solving, and analytical skillsOrganizational, multi-tasking, and prioritizing skills under high pressure situationsProficient in Excel (vlookup, pivot tables etc.)In depth knowledge of Construction, Contractual Chains, Construction Billing Processes, Lien Waivers and Securitization Requirements.Capability to work independently and as a TeamBilingual in English/Spanish languages is a plusMust be very detail oriented and manage time wiselyStrong Research and problem-solving skills.Supervisory ResponsibilityThe Credit Collection Specialist position does not have any direct supervisory responsibilities.Working conditionsWork EnvironmentThis job operates in an office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, scanners, filing cabinets, and fax machines etc.Physical DemandsThis is a largely sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets, and bend or stand on a stool as necessary.Position Type and Expected Hours of WorkThis is a full-time position. Days and hours of work are Monday through Friday, 7:30 am-4:30 pm. The employee must work 40 hours each week to maintain full-time status.Education and ExperienceMinimum 5 years’ as Collections Specialist preferred but not requiredBachelor’s Degree preferred but not requiredHigh School diploma required #J-18808-Ljbffr