Principal Product Designer

Company OverviewIntuit is the global financial technology platform that powers prosperity for the people and communities we serve. With tens of millions of customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.Job OverviewIntuit’s Business Platform powers millions of small and mid-sized businesses, connecting accounting, payments, payroll, capital, and third-party apps into a unified ecosystem. As the platform evolves, the opportunity - and responsibility - is to create experiences that feel cohesive, intelligent, and trustworthy across the entire system.We are seeking a Principal Product Designer to shape the future of the Intuit Accounting Platform in QuickBooks, and influencing Intuit Accountant Suite, and Intuit Enterprise Suite. This is a high-craft, systems-oriented role focused on defining end-to-end platform experiences that are clear, scalable, and deeply useful. You will partner across business units to ensure the ecosystem works as one - reducing friction, strengthening trust, and elevating the quality bar across every touchpoint.This is not a feature-level role. It is about defining how the system behaves, how experiences connect, and what “great” looks like at platform scale.ResponsibilitiesPlatform & Systems Design LeadershipDefine and drive a multi-year design vision for shared platform experiences across the ecosystemConnect the dots across surfaces, workflows, and business units to create cohesive, end-to-end experiencesModel and champion a platform mindset - balancing local optimization with systemic integrityRaise the bar for clarity, interaction quality, and craft across high-impact experiencesPartner with Design, Product, and Engineering leadership to shape long-term UX strategy aligned to business goalsHigh-Craft Design ExecutionLead the design of complex, cross-functional initiatives from concept through deliveryTranslate ambiguous platform challenges into structured design approaches and tangible solutionsProduce prototypes and artifacts that communicate systems thinking, interaction depth, and experience qualityThoughtfully evolve and extend design systems - knowing when to leverage standards and when to push them forwardExplore emerging interaction patterns and technologies (including AI) in ways that meaningfully improve outcomes - not just noveltyEcosystem ThinkingDesign across journeys, not screens - ensuring continuity across onboarding, setup, daily workflows, and growth momentsIdentify and resolve experience fragmentation and design debt across organizational boundariesDrive alignment across teams working on interconnected parts of the platformBalance innovation with consistency to strengthen customer trust and reduce cognitive loadStorytelling & InfluenceArticulate complex systems concepts through compelling narratives, frameworks, and visual storytellingFacilitate workshops, critiques, and alignment sessions to drive shared understanding across senior stakeholdersInfluence decisions at the Director and VP level through clarity of thought and strength of craftMake the invisible visible - surfacing tradeoffs, experience risks, and long-term implications of design choicesCraft Leadership & MentorshipSet the standard for interaction design, systems thinking, and execution qualityMentor senior and staff designers, elevating platform thinking and craft rigorStrengthen design culture through critiques, rituals, and principled decision-makingContribute to hiring and shaping the next generation of design talentQualifications10+ years of experience designing complex, large-scale product experiencesDemonstrated success shaping platform-level or ecosystem-level design strategyDeep expertise in systems thinking, interaction design, and design systemsExceptional craft across flows, structure, and visual executionProven ability to navigate ambiguity and define clarity at scaleStrong portfolio demonstrating end-to-end thinking - not just feature designAbility to synthesize qualitative insights and quantitative data into actionable design directionExperience influencing cross-functional leaders and aligning multiple teams around a shared visionIntuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: Mountain View $239,000 - $323,000