Home Care Scheduler

Home Care Scheduler / Care Coordinator – Warrington, PA

Compensation: $47,000 – $55,000 per year

Schedule: Full-time, Monday-Friday office position with participation in an on-call rotation.

Griswold Home Care is seeking an experienced Home Care Scheduler / Care Coordinator to join our Bucks County office. In this full-time role, you will coordinate caregiver schedules, match caregivers with clients, support home care operations, conduct client assessments, and help ensure exceptional service for seniors and families throughout Bucks County. If you thrive in a fast-paced environment and enjoy building relationships while making a meaningful difference, we'd love to hear from you.

About Griswold Home Care

For over 40 years, Griswold has been dedicated to helping individuals live independently with dignity and peace of mind. Our commitment to "live assured" is at the heart of everything we do—and our team members are the reason we deliver on that promise every day.

What You'll Do

In this vital office-based role, you will:

• Match caregivers with clients to ensure the highest standards of care.
• Schedule and coordinate caregiver shifts to meet client needs.
• Build and maintain strong relationships with both clients and care staff.
• Conduct retention visits to support smooth client-caregiver transitions.
• Manage billing and payroll processes on a weekly basis.
• Perform client assessments to understand individual care needs.
• Support our diverse client and caregiver base with professionalism and empathy.
• Participate in an on-call rotation.

Why Join Us?

• Join a stable, growing home care organization
• Supportive and collaborative corporate office team
• Meaningful work improving seniors' quality of life
• Ongoing professional development opportunities
• Opportunity to build relationships with caregivers and clients
• Join an established national brand with more than 40 years of service

What We Offer:

Time Off: 8 Paid Holidays, 6 Wellness Days, 2 Volunteer Days, plus vacation days that grow with tenure.

Health & Security: Medical, dental, vision, life insurance, short/long-term disability, family leave, pet insurance, Norton Lifelock, legal benefits, and flexible spending accounts.

Retirement Savings: 401(k) with employer match.

Professional Development: Continuing education and training to help you grow in your career.

Qualifications

• Experience in home care, healthcare scheduling, or staffing coordination (preferred).
• Associate degree in Human Services or related field (preferred, not required).
• Strong communication skills, both verbal and written.
• Proficiency with Microsoft Office and strong computer skills.
• Valid driver's license and current car insurance.
• Excellent phone presence, problem-solving ability, and attention to detail.
• A passion for helping others and supporting caregivers.

At Griswold Home Care, you'll join a team dedicated to delivering independence and peace of mind to our communities. We're committed to fostering diversity, equity, and inclusion in all operations and providing a discrimination-free workplace.