Call Center Representative
$18 - $19 per hourMountain Shadows Dental
Company Overview Join Our Growing Team at Peak Dental Services! Are you ready for an exciting career in customer service where you can make a real difference every day? Peak Dental Services is rapidly expanding, and we're looking for an enthusiastic, full-time Call Center Customer Service Representative to join our dynamic patient intake and scheduling team. If you're a motivated individual passionate about helping people, this is the perfect opportunity! Why Peak Dental Services? At Peak Dental Services, we believe in creating a supportive, inclusive work environment where you can thrive! We're a rapidly growing dental network with a clear vision for the future, and we need dedicated team members like YOU to help us reach our goals. Plus, you'll enjoy the perfect work-life balance with weekends and evenings off ! Essential Functions What You'll Do:
About Us: Peak Dental Services was founded in 2008 by Dr. Douglas Peak and his son A.J. Peak. Their vision was simple: to build a dental practice that offers exceptional care and an outstanding patient experience. With a background in business and dentistry, they quickly recognized the need for a strong team to help grow the business-and that's where YOU come in! Our team is passionate about making a difference, and we welcome motivated individuals who share that same commitment. Ready to Join Our Team? If you're looking for a rewarding, fast-paced role where you can make a difference and have fun doing it, apply today! Peak Dental Services is growing; we want you to grow with us. Work Environment Call center/scheding center located in Colorado Springs Business casual dress code Physical Demands Ability to sit up to 7 hours per day Education and Experience High School Diploma or GED Pay Range USD $18.00 - USD $19.00 /Hr.
- Answer and assist inbound calls from new and existing patients
- Schedule appointments and coordinate communication between offices and staff
- Assist patients by answering questions, transferring calls, and updating account information
- Work with multiple dental systems to efficiently manage appointment schedules
- Maintain call quality standards and meet call center KPIs
- Demonstrate exceptional customer service at all times, ensuring every patient feels valued
- Monday - Friday, 7:00 AM - 5:00 PM (8-hour shift)
- Medical, Dental, and Vision insurance
- Voluntary STD-LTD and Life Insurance
- Paid Time Off (PTO) and Holiday Pay
- 401K Match
- Employee Discounts
- And much more!
- 1+ years of recent experience as a Call Center Representative or in an administrative role
- Minimum typing speed of 40 WPM
- Medical setting experience is a plus but not required
- Strong written and verbal communication skills
- A passion for customer service and helping others!
- Monday - Friday, 7:00 AM - 5:00 PM (8-hour shift)
- Medical, Dental, and Vision insurance
- Voluntary STD-LTD and Life Insurance
- Paid Time Off (PTO) and Holiday Pay
- 401K Match
- Employee Discounts
- And much more!
About Us: Peak Dental Services was founded in 2008 by Dr. Douglas Peak and his son A.J. Peak. Their vision was simple: to build a dental practice that offers exceptional care and an outstanding patient experience. With a background in business and dentistry, they quickly recognized the need for a strong team to help grow the business-and that's where YOU come in! Our team is passionate about making a difference, and we welcome motivated individuals who share that same commitment. Ready to Join Our Team? If you're looking for a rewarding, fast-paced role where you can make a difference and have fun doing it, apply today! Peak Dental Services is growing; we want you to grow with us. Work Environment Call center/scheding center located in Colorado Springs Business casual dress code Physical Demands Ability to sit up to 7 hours per day Education and Experience High School Diploma or GED Pay Range USD $18.00 - USD $19.00 /Hr.
Vacancy posted 9 hours ago
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