Billing Specialist

Billing Specialist

ARCXIS, headquartered in Houston, Texas, is the leading provider of inspection, design, engineering, energy efficiency, and quality assurance services for the U.S. residential construction industry. With a nationwide presence, ARCXIS serves builders across the continental United States, delivering innovative solutions that enhance efficiency, performance, and compliance in new home construction.

Our national team brings together years of expertise, offering a comprehensive suite of services that support builders in constructing high-quality, high-performance, energy-efficient homes. Through cutting-edge technology, industry knowledge, and a commitment to excellence, ARCXIS continues to set the standard for residential construction services.

The Billing Specialist supports billing operations by preparing, issuing, and tracking customer invoices and related billing documents. This role assists with accounts receivable tasks, responds to billing inquiries, and helps ensure accurate revenue recording, timely collections, and proper documentation.

Key Responsibilities

• Prepare and issue customer invoices, credit memos, and debit memos in accordance with contract terms and purchase orders.
• Review billing details for accuracy, including rates, quantities, discounts, taxes, and billing periods.
• Enter, update, and maintain billing and customer information in the accounting system.
• Research billing discrepancies, customer disputes, and payment issues; escalate unresolved matters as needed.
• Maintain organized billing files, records, and supporting documentation for internal review and audit purposes.
• Assist with monthly reconciliations between billing reports and the general ledger.
• Prepare basic billing reports, metrics, and account summaries as requested.
• Respond to internal and external billing inquiries in a professional and timely manner.
• Support accounts receivable processes, including invoice follow-up and collection-related documentation.

Required Qualifications

• High school diploma or equivalent required; Associate's degree or coursework in accounting, finance, or a related field preferred.
• 12 years of experience in accounting, billing, invoicing, or accounts receivable preferred.
• Familiarity with accounting or ERP systems, such as QuickBooks or similar platforms.
• Proficiency in Microsoft Excel and basic data entry.
• Strong attention to detail and accuracy with numbers and financial information.
• Good verbal and written communication skills for customer and internal interactions.
• Ability to prioritize tasks, meet deadlines, and manage a moderate workload.

Key Competencies

• Accuracy and attention to detail
• Problem-solving and investigative mindset
• Customer service orientation
• Time management and organization
• Confidentiality and integrity
• Accountability and follow-through