Customer Service Representative / Front Desk

Aloma Printing, Inc.

Job Description

Aloma Printing, a family-owned commercial printing company serving Central Florida since 1995, is looking for a motivated Customer Service Representative to join our team. This position plays a key role in being a main point of contact from start to finish!

Responsibilities:

Communicate with customers via phone, email, and in-person
Enter job tickets into a Print Management Software system (EFI) and research quotes
Provide accurate information about our products and services
Document and update customer records
Help maintain a smooth and organized front office environment
Collaborate with our production team to ensure accurate and on-time job delivery

Qualifications:

Previous customer service experience (printing industry experience a plus)
Strong communication skills, both verbal and written
Highly organized, detail-oriented, and able to multitask in a fast-paced environment
Proficient with Microsoft Office and CRM software (experience with Apple computers a plus)
A team player with a positive attitude and customer-first mindset

What We Offer:

Opportunity to grow within a well-established, family-owned business
Supportive team environment with a focus on long-term customer relationships
Benefit options can include: medical insurance after 60 days, PTO and 3% IRA match after year 1

If you are energetic, personable, and ready to help our customers succeed, we’d love to hear from you!

Company Description

Mid Size Commercial Printer

Company Description

Mid Size Commercial Printer

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Vacancy posted 24 days ago

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