Part Time Dispatcher

Overview

Kent Services is a family-owned security, technology and building services firm with a renowned history of delivering unparalleled services through our close to 2,000 employees who cover the entire continental US. We offer an array of careers that deliver a rewarding experience, great benefits and professional growth and development. We challenge our colleagues each step of the way and provide them with the tools to succeed and accomplish their personal and professional goals. Together, we can deliver the highest quality of service to each of our customers and put you on the career path you have been looking for.

Job Details

We are looking for a Part Time Weekend Dispatcher, who is a critical part of the security operations, to supervise the daily activities and operations of the organization.

Main Responsibilities:

• Appropriately handle incoming calls
• Monitor all dispatch traffic via phone lines and emails
• Clerical duties to include discipline forms and other documentation.
• Maintenance of working schedule and adjustments as needed.
• Review access control cameras on a frequent basis and reporting any suspicious activities according to policies and procedures
• Assist in covering Call Outs to ensure post coverage.
• Perform virtual inspections of officers, concierge staff etc.
• Keep up to date with account activities and upcoming changes.
• Run and/or create reports as needed.
• Maintain records and various reports.

Qualifications:

• High School Degree or equivalent.
• Able to resolve problems and make decisions.
• Strong communication, customer services and interpersonal skills.
• Must communicate with tact and professionalism.
• Experience using Microsoft Office.

Education Requirements

• High School Diploma or GED