Safety & Security Armed Officer - Diley Ridge - Full Time Rotating Shift

An affiliation of Mount Carmel and Fairfield Medical Center, Diley Ridge Medical Center is a state-of-the-art medical complex that includes emergency, inpatient and diagnostic services as well as an attached medical office building. Located in Canal Winchester, the center serves patients throughout northern Fairfield County, including the communities of Pickerington, Groveport, Canal Winchester, Carroll, Baltimore and Violet Township. Employment Type Full time Shift Rotating Shift About the Role At Diley Ridge Medical Center, we’re proud to be a part of the lives of the people in our community. That's why we're looking for Security Officers who have a strong spirit of community, sense of teamwork and constant focus on excellence. Job Qualifications (Knowledge, Skills, And Abilities) Education: High School graduate or GED. Certification: OPOTC or OPOTA Certification preferred. Certification: Certification in OPOTA Private Security Firearms training (within 30 days of hire; may be extended under limited circumstances with supervisor approval). Successful completion and maintenance of all required education, training and competencies related to firearms as designated by Diley Ridge Medical Center. Certification/License: Possess or obtain an Ohio Carry and Conceal Permit (must apply within 30 days of obtaining an OPOTA Private Security Firearms Certification). Certification: Ohio Class "C" Underground Storage Tank Operator (within 90 days of Hire). Experience: Minimum (3) years experience in security, law enforcement or military disciplines where firearms were carried or equivalent training which might include criminal justice, homeland security, military schools or law enforcement academy is preferred. Effective communication skills; ability to interact professionally. Must be able to meet the physical and mental elements of the job description. Customer service oriented; able to function in high stress situations with personal restraint and control. Basic computer skills. Job Relationships Reports To Safety & Security Supervisor Supervises N/A Job Responsibilities Service Excellence: Exhibits the Service Excellence Behavior Standards, role modeling excellence for all to see. For example: demonstrates friendliness and courtesy, effective communication creates a professional environment and provides first class service. Act as a liaison with customers. Promptly answer telephone, greet, and assist any customer entering the facility. Strive to meet or exceed the expectations of patients, visitors and other staff members, in the spirit of quality & excellence. Provide periodic rounding on patients & families, providing updates and initiating service recovery on identified issues. Maintain a safe & secure environment through job knowledge, skills & engagement. Intervene as appropriate in any safety & security observed issues. Enforce all governmental regulations, standards, & policies associated with healthcare safety & security (i.e. smoking policy). Ensure center goals & objectives are reached / maintained during shift. Conduct follow-up investigations, if warranted or directed, ensuring documentation of investigative steps. Remain visible & proactive in patrolling and alternating routes on the campus and within the center. Respond to STAT calls expeditiously & safely. Provide escorts for staff, patients & visitors within the center’s campus. Enforce center parking policies. Provide helipad duty during landings & departures. Ensure integrity of patient personal property. Monitor cameras and access control. Keep emergency entrance and approaches clear of non-emergency vehicle traffic. Respond to safety incidents / visitor injuries as appropriate, ensuring medical assistance is summoned. Provide security for VIP’s. Communicate safety & security discrepancies to the appropriate party for mitigation. Communicate pertinent information to appropriate members of the center in a timely manner. Provide information to Physician offices, as necessary. Assist clinical staff with answering incoming & placement of outgoing phone calls. Maintain relationships with the management company, contracted service representatives, & residents of the Medical Park campus. Use proper radio and/or pager procedures and monitor ongoing activity appropriately. Immediately report & respond to salient events, keep Administration informed. Responsible for assuring that the Safety, Life Safety, Security and Emergency Management standards. In conjunction with Administrator develop, monitor & report quality indicators for the Environment of Care Standards. Responsible for timely completion of safety drills & safety tours, providing staff education on discrepancies. Know center Emergency codes and respond appropriately to each code. Demonstrate sound judgment, decision skills, and prioritizing responses to emergency situations. Inspect safety equipment, as assigned. During emergency events, provide crowd control & media direction to staging area. Know regarding geographic location & facility layout. Firearms: Is alert and vigilant in safeguarding the weapon at all times. Maintain required competencies / proficiencies. Follow use of Force continuum. Adhere to proper clearing, storing, cleaning and maintenance of firearm. Use critical analysis of events and sound legal judgment for any situation requiring use of firearm. Immediately notify supervisor if for any reason while on duty the firearm is drawn and pointed and/or used. Document any firearm use. Never surrender firearm to an unauthorized person. Be responsible for having hearing and eye protection for firearm qualifications. Utilize only organizational authorized firearms and ammunition. Follow all facility policies and procedures regarding firearms. Provide accurate and complete documentation in accordance with standards, policies, procedures and guidelines (i.e. security reports, safety incidents, activity logs). Utilize computer systems appropriately. Maintain data integrity. Use internet and intranet appropriately. Knowledge of Microsoft programs. Assume responsibility to facilitate improvements in service, staff & physician relationships and the working climate. Utilize appropriate problem solving techniques during interactions with all internal & external customers. Assume responsibility for completing own education, attend in-services and departmental meetings. Assist in orientation of new staff. Accept responsibility for being pro-active in cost effective utilization of supplies and resources. Ensure compliance with all center policies & procedures, including center dress code. Attend & participate in Community events on behalf of the Center. Be able to perform duties independently. Other Job Responsibilities Responsible for compliance with Organizational Integrity through raising questions and promptly reporting actual or potential wrongdoing. Participate in and coordinate with organizational process to collect and evaluate information about hazards and safety practices that are used to identify safety management issues. Adhere to established policies and procedures, which may include wearing of personal protective equipment. Participate in and foster a performance improvement approach that includes both intradepartmental and interdepartmental activities. Assist staff, patients & visitors to the center, with vehicle assistance as appropriate (i.e. jump start). Exhibit a customer service and community focus. Foster a climate that will assist Diley Ridge Medical Center to fulfill its mission. Be willing to accept additional responsibilities as assigned. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. #J-18808-Ljbffr Mount Carmel Health System