Hotel Maintenance Technician

Job Description

Job Description

Category: Hotel Operations
Status: Non-Exempt
Reports To: Hotel Management

Job Description

The Hotel Maintenance Worker is responsible for maintaining and repairing the Hotel’s facilities, ensuring a safe, clean, and well-functioning environment for guests and staff. This role involves routine maintenance tasks, emergency repairs, and collaboration with other departments to address any facility-related issues that arise.

Benefits

• Medical
• Dental
• Basic Life Insurance (included with the dental plan)
• Vision
• Short-term Disability
• Combo plan covering accidents, hospitalizations, and critical illnesses
• Paid time off
• Voluntary life insurance
• Eligibility to participate in a 401(k)-retirement plan with company match (after 6 months of successful employment)

Location

In-person in Las Vegas, NV, 89109: Reliably commute or plan to relocate before starting work (required).

 

Responsibilities

• Address and resolve maintenance ticket issues promptly and follow up on existing maintenance tickets.
• Respond to hotel maintenance calls daily.
• Inspect guest rooms, lobby areas, and equipment regularly to repair, replace, or correct miscellaneous items needed.
• Complete necessary task assignments including those requiring kneeling, bending or stooping.
• Report all items in need of repair and other major repairs to the manager.
• Address stressful situations and guests with a positive attitude, tact, and politeness.
• Perform minor repairs and coordinate with the Hotel Management for more complex issues.
• Perform regular inspections and maintenance on hotel facilities, including HVAC systems, plumbing, electrical systems, and general building infrastructure.
• Ensure cleanliness and proper maintenance of equipment, machinery, and common areas. Address any sanitation concerns and adhere to health and safety regulations.
• Implement and follow a preventive maintenance schedule to avoid potential problems and ensure optimal equipment and facility performance.
• Act quickly and efficiently in response to facility emergencies, such as equipment malfunctions, leaks, or power outages.
• Keep track of maintenance supplies and equipment. Replenish inventory as needed and maintain organized storage.
• Maintain detailed records of maintenance activities, repairs, and any issues encountered. Prepare reports as required.
• Work closely with hotel management and other departments to address maintenance needs and support overall hotel operations.
• Follow all safety procedures and regulations, ensuring that maintenance activities do not pose risks to guests or staff.

 

Skills / Experience

• Proven experience in facility maintenance or a related field. Previous experience in a casino or hospitality environment is a plus.
• Strong mechanical aptitude with knowledge of electrical systems, plumbing, HVAC, and general building maintenance.
• Ability to diagnose and resolve maintenance issues quickly and effectively.
• Good verbal and written communication skills. Ability to work collaboratively with team members and interact professionally with guests.
• Ability to perform physical tasks, including lifting, climbing, and working in various environmental conditions.
• Relevant certifications (e.g., HVAC, electrical, plumbing) are preferred but not required.

 

Physical Requirements

• The ability to stand and walk for prolonged periods of time.
• Use hands to handle objects, tools, or controls.
• The ability to regularly lift and/or move objects weighing at least 50 pounds and push or pull items weighing up to 200 pounds with assistance.
• The ability to work in an environment with a moderate noise level.
• Must be able to climb ladders up to 30 ft. high for prolonged periods of time.
• Must be able to reach in all
• The ability to be exposed to several factors, including dust, cigarette smoke, and possibly various outside weather conditions.
• May include evenings, weekends, and holidays based on casino operating hours.

 

This job description is not an exhaustive list of all functions required for this position. Duties and/or responsibilities may be subject to revision to meet business needs.

Core Values

• Service - Personalized, warm, and consistently exceptional customer service.
• Value - Committed to deliver quality products for great prices.
• Growth - Promote personal development and growth for all team members.
• Family - Create a family-like environment by staying close to our guests and our team members.
• Passion - Work with passion and enthusiasm every day.