Technology Program Manager / Scrum Master

Technology Program Manager / Scrum Master

Rootshell Enterprise Technologies Inc. is a recognized provider of professional IT Consulting services in the US. We are actively seeking a Technology Program Manager / Scrum Master for one of our clients in Dallas, TX, Onsite.

Responsibilities

• Project Planning and Execution
  • Ensure robust project planning, including working with cross functional teams to assess understand project options and scenarios, and work with PM Lead to develop mitigation plans.
  • Support Program Lead in Leading Initiation, Planning, Execution and Close phases of projects
  • Help plan, control, and execute project scope following Equinix IT PMO Excellence prescribed processes and guidelines.
  • Provide leadership, coordination, and cross-functional communication to ensure achievement of project goals and timelines.
• Communication and Stakeholder Management
  • Support creation and be responsible for the master milestone schedule, keep deliverables on track, handle dependencies and escalations.
  • Provide leadership and actively participate on meetings, sending agendas, defining communicating meeting objectives, preparing minutes, and following-up with team members on critical action items.
  • Actively and proactive engagement with the appropriate stakeholders, manage expectations, and drive conflict resolution.
  • Builds relationships with stakeholders and team members.
  • Provide leadership, coordination, and cross-functional communication to ensure achievement of objectives and timelines.
  • Responsible for driving and facilitating decision making, removing blockers and impediments.
  • Responsible for supporting Change Management group in preparing and managing the project Communication Plan and leading communications with key stakeholders as well as broader group of stakeholders beyond the program team.
  • Ensure Steering Committee, Program IT Leaders and stakeholders remain informed of project progress and any risks that may affect project outcomes.
  • Present to program steering committees making detailed, prioritized recommendations, facilitating discussions, and driving decision making.
  • Ensure stakeholders understand the impact of changes introduced by the project.
• Risk & Issue Management
  • Prepare and manage the project Risk Management Plan
  • Managing team and program level risks and issues, taking corrective actions, and raising awareness at Program and Portfolio level
  • Develop and maintain regular risk assessments and risk mitigations plans.
  • Timely escalation and resolution of complex project-level issues
• Resource and Budget Management
  • Forecast and track project budget and resource requirements.
  • Work with the Portfolio Manager to ensure program initiatives are correctly resourced and funded.
  • Work with the portfolio manager to resolve resource conflicts and budget mismatches.
• Management Reporting
  • Project level management reporting, including milestone tracking, forecasts, risks, issues, and overall project RAG status.
  • Prepare program level reporting decks and commentary as needed.
  • Manage core of or D&A IT Portfolio, throughout the entire execution cycle, to ensure our success in meeting agreed-upon scope, budget, and timeline.
  • Facilitates interactions and communication between the engineering team and our business stakeholders, and vendors.
• For agile engagements, lead 2 to 3 cross-functional agile teams and represent these teams at Scrum of Scums events.
• For agile engagements, leads and facilitates scrum ceremonies - daily stand-up meetings, demo reviews, retrospectives, and sprint planning.
• Work closely to the D&A Product Owners.
• Manage core and feature-set work for our Corporate Application (HR/Finance) product lines, throughout the entire execution cycle, to ensure our success in meeting agreed-upon scope, budget, and timeline.
• Leads and facilitates scrum ceremonies - daily stand-up meetings, demo reviews, retrospectives, and sprint planning.
• Take the lead in managing our Jira boards and reports, e.g., Burndown, Velocity, Cumulative Flow.
• Help us evolve a lightweight, agile process to ensure we can deliver smoothly and consistently.
• Builds relationships with stakeholders and team members.
• Provide leadership, coordination, and cross-functional communication to ensure achievement of objectives and timelines.
• Responsible for driving and facilitating decision making, removing blockers and impediments.
• Ability to drive conflict resolution between stakeholders and cross functional teams.
• Remove impediments and seek leadership support to enable team success when necessary.
• Communicate proactively with all involved parties to keep the flow of work, identify impediments early, and facilitate solutions.
• Manage team and program level risks and issues, raising awareness to all stakeholders, and facilitating corrective actions towards resolution.
• Regularly report work status, progress, and risks to key stakeholders, escalating situation to the ITPMO D&A Portfolio Director to remove any program level blockers.
• Help to ensure that our work follows ITPMO Practice processes, policies, and standards, it is thoroughly tested and meets all compliance requirements.
• Develop comprehensive program plans that merge our customer requirements with technical platform goals.
• Provide transparency on the health of initiative through management reporting at regular cadence.
• Participates in Portfolio and Program operational planning activities, tracking and reviews.
• Manage and work with 3rd party vendors, and partners to drive cross-business unit dependencies.
• Ability to take on new task as requested.