Security Officer Full Time Customer Care

Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Officer Full Time Unarmed Patrol Customer Care in Wilmington, DE , you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Patrol Unarmed Officer at a dynamic technology, media, and telecommunications location, you will monitor and patrol assigned areas, maintain a visible presence to help deter security-related incidents, support access control activities, and provide outstanding customer service. You will use computer or tablet tools to document observations and communicate clearly with team members and visitors. Join Allied Universal, where agile, reliable, innovative teams put people first and act with integrity. Position Type: Full Time Pay Rate: $20.46 / Hour Job Schedule: DayTimeMon09:30 PM - 05:30 AMTue09:30 PM - 05:30 AMWed09:30 PM - 05:30 AMSat09:30 PM - 05:30 AMSun09:30 PM - 05:30 AM What You'll Do: Provide customer service to employees, visitors, contractors, and/or delivery personnel at a technology-focused location by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities. Conduct regular and random foot and/or vehicle patrols of buildings, offices, common areas, parking facilities, and perimeter areas to help identify and report unusual conditions, unauthorized activity, and maintenance concerns. Monitor access points and visitor activity in accordance with site procedures, verify credentials when required, and report access-related concerns to appropriate site contacts. Respond to incidents, alarms, and critical situations in a calm, problem-solving manner; document observations and complete incident reports in accordance with Allied Universal and site requirements. Maintain a professional presence while helping to deter unauthorized access, property damage, and disruptive behavior at the location. Minimum Requirements: Customer service experience is preferred. Access control and badge experience is preferred. Comfort using a computer or tablet is preferred. Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles. Possess a high school diploma or equivalent. As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws. As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law. Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment. A valid driver’s license will be required for driving positions only. Why Join Us: Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more. Career Growth: Get paid training and access to career growth opportunities. Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance. Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program. Closing Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: To find an office near you, please visit: Requisition ID 2026-1700097 #J-18808-Ljbffr Allied Universal