Inside Sales Account Manager

Account Manager

Join a high-performing team that is revolutionizing the wire and cable industry!

Agave Wire, an entity of Copperweld Bimetallics, is looking for a motivated, detail-oriented, and customer-focused individual to join our team as an Account Manager. This is an excellent opportunity for someone who enjoys working with people, providing exceptional service, and strategic account management. As a key member of our sales team, you will be responsible for ensuring that every customer receives top-notch support and assistance, fostering strong relationships with clients, and contributing to the overall success of the company. This position will report and sit in Rockwall, Texas.

What We Need You To Do:

Address customer inquiries regarding product information and pricing. Route customers to the appropriate sales contact. Enter sales orders into the company's order entry system. Respond to incoming calls and emails received through the general company inbox. Work with the company's cross-functional resources (market managers, accounting, operations, and marketing) as needed. Create product quotes and manage pricing. Design and execute strategic sales initiatives. Investigate and troubleshoot customer service issues. Educate customers on product features and benefits. Provide sales support as needed, including making outbound phone calls. Assist with administrative duties as needed. Perform other duties as assigned.

What You Need To Possess:

• High school diploma or equivalent (Associate's or Bachelor's degree is a plus).
• 4+ years of experience in customer service or a related field.
• Sound problem solving, decision-making, and interpersonal skills.
• Detail oriented with excellent planning and organization skills with the ability to prioritize.
• Ability to work in a team environment.
• Strong communication skills, both verbal and written.
• Excellent problem-solving skills and attention to detail.
• Ability to manage multiple tasks and prioritize effectively.
• Proficient in Microsoft Office

Why You Will Want To Join The Agave Wire Team:

• Excellent medical, dental and vision coverage
• We invest in you with our 401K match!
• Great Place to Work-Certified

Agave Wire is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and/or expression, age, national origin, genetic information, disability, veteran status, or any other characteristic protected by federal, state, or local law. Successful candidates will be required to successfully pass drug screening and background checks.