Collections Representative

Collection Representative

We are seeking a Collection Representative to join our team. The successful candidate will be responsible for contacting customers to collect past due payments, negotiating payment plans, and working with customers to resolve any disputes. The ideal candidate will have excellent communication and problem-solving skills, as well as the ability to remain professional and courteous in difficult situations. This is an excellent opportunity for someone looking to make a difference in the lives of our customers.

Responsibilities:

• Communicate with customers regarding their accounts.
• Provide customer service and support to customers in a professional manner.
• Negotiate payment plans with customers.
• Keep accurate records of customer accounts and payment history.
• Ensure that all collection policies and procedures are followed.
• Maintain a positive relationship with customers while collecting payments.
• Accurately document all communications.
• Schedule and follow up on all communications

Compensation: $21.00 - $25.00 per hour

Picture yourself here fulfilling your potential.

At SERVPRO, you can make a positive difference in people's lives each and every day! We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.