Client-Facing Employee Communications Lead (Hybrid)

We are seeking a talented individual to join our Career Communication team at Mercer. This role will be based anywhere in the U.S. a Mercer office is located, as this is a hybrid role that has a requirement of working at least three days a week in the office. With a career as a Mercer communications consultant, you will be helping companies solve some of their greatest challenges by designing and implementing workforce strategies to help them grow within their markets. We help these organizations define and implement an employee experience that will make the right talent want to join, to stay, and to deliver their best performance. Responsibilities Working within the Communications Content & Production Hub to support communication consultants in all U.S. markets. Working independently and on teams on client-facing communication engagements across industries. Supporting the implementation of communication strategies and project management/production coordination of client deliverables. Responsibility for managing multiple project budgets, preparing monthly invoice details, etc. Assist in the design and development of communication to deliver effective and engaging employee communications to organizations in multiple industries. Be responsible for editorial review of communications and content management, coordinating reviews of communication materials (compliance, technical, editorial, client, vendor, etc.) and incorporating edits as appropriate. Interact independently with clients on a regular basis by answering questions and providing requested materials. Coordinate across workstreams to proactively identify dependencies, gaps, and risks in executing the communication strategies and work plans. Leverage work to other resources (writers, graphic designers, analysts/associates, etc.) and provide guidance for accomplishing work and meeting performance standards. Qualifications Bachelor's degree in English, business, communication, journalism, human resources, or related field of study. A minimum of 5 years’ extensive experience writing corporate communications, including HR, compensation, benefits, retirement, and policies, or 5+ years of HR/communication consulting experience with a professional services firm. Experience with AI tools, such as Claude. Exceptional written and oral communication skills, including public speaking skills; advanced editing, proofreading, and composition skills; proven technical and persuasive writing skills. Detail-oriented individual with excellent organizational and project management skills, plus strong command of MS Word and PowerPoint and ability to prioritize and handle multiple tasks with concurrent deadlines. What makes you stand out? Experience with employee benefits. Experience as a communication consultant in a professional services or consulting firm highly preferred. Experience working with vendors such as graphic designers, printers, mail houses, etc. Why join our team We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. The applicable base salary range for this role is $66,200 to $132,500. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs. Mercer is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Mercer, visit mercer.com or follow us on LinkedIn and X. Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires an accommodation, please let us know by contacting View email address on click.appcast.io. Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

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