Transformation Strategy Lead

The Transformation Strategy Lead is a key leadership role responsible for driving operational transformation across Group Benefits. This role focuses on assessing and improving end-to-end processes, enhancing operational efficiency, and advancing modernization through process redesign, automation, and AI enablement. This individual will leverage our customer journeys to assess current workflows, identify opportunities to optimize the way we work in support of our customers, and lead the design and execution of transformational changes across the Group Business

You Are

• A strategic operator with deep experience in end to end transformation and process optimization
• Highly analytical and able to identify operational inefficiencies and improvement opportunities
• Experienced working across matrixed environments with multiple stakeholders while leading large-scale transformation initiatives end-to-end
• A strong communicator with the ability to influence senior leadership

You Will

• Lead end to end transformation initiatives across the Group Benefits business
• Evaluate end-to-end workflows to identify process gaps, inefficiencies, and automation opportunities
• Design and implement future-state operating models leveraging process redesign, workflow orchestration, and automation
• Develop business cases, transformation roadmaps, and implementation plans
• Partner cross-functionally with business functions, technology, and drive execution and ensure adoption of new processes and operating models
• Support development of governance frameworks, playbooks, and change management strategies
• Deliver executive-ready presentations and updates tied to transformation progress and impact

You Have

• 7+ years of experience in management consulting, transformation, or business strategy within the Insurance Industry, preferably Group
• Experience leading large-scale operational transformation initiatives
• Strong background in process redesign and workflow optimization
• Exposure to automation, AI, or digital transformation initiatives
• Strong analytical, communication, and stakeholder management skills

LOCATION

This is a hybrid role within commutable distance to a Guardian Life hub location, with preference for New York, Bethlehem, or Boston.

Salary Range:

$152,290.00 - $250,195.00

The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.

Our Promise

At Guardian, you'll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.

Inspire Well-Being

As part of Guardian's Purpose - to inspire well-being - we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.

Equal Employment Opportunity

Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.

Accommodations

Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact View email address on click.appcast.io. Please note: this resource is for accommodation requests only. For all other inquires related to your application and careers at Guardian, refer to the Guardian Careers site.

Visa Sponsorship

Guardian is not currently or in the foreseeable future sponsoring employment visas. In order to be a successful applicant. you must be legally authorized to work in the United States, without the need for employer sponsorship.

Notice Regarding Guardian's Use of Artificial Intelligence in Recruitment

As part of Guardian's job application process, Guardian may use artificial intelligence tools ("AI Tools") to automate the sorting and filtering of information provided by applicants as part of its preliminary screening. This preliminary screening may be used to help identify applicant materials and resumes relative to their indication that the applicant meets the requirements for the specific job for which they are applying, as specified in the listing posted on Guardian's jobs website (Careers at Guardian at At Guardian, we do not use AI Tools to substantially assist or replace human judgment or discretionary decision making in our hiring process. All hiring decisions will be made by Guardian colleagues.

Please be aware that if you apply for a specific position with Guardian, you will have the choice of opting out of Guardian's use of AI Tools during the job application process. If you would like to request an alternative process that does not utilize AI Tools or would like to request a reasonable accommodation, within ten business days of your position application, you must email your request to View email address on click.appcast.io, making sure to provide your name and job requisition identification number. Guardian will retain your applicant materials and resume and all information therefrom in accordance with Guardian's document retention policy, a copy of which you may request via View email address on click.appcast.io.

Additionally, at applicable times, Guardian will make public the most recent bias audit results for such AI tools, which may be found here.


Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.