IT Support Specialist: Helpdesk, Deployments & Escalations
The Phoenix Group
The Phoenix Group is looking for a Technical Support professional in New York, NY to provide technical assistance and ensure timely resolution of user issues. Candidates should ideally have a Bachelor's degree and experience in technical support. Your responsibilities will include troubleshooting problems, communicating with users and teams, and maintaining knowledge of applications and systems. A strong focus on customer service and problem resolution is key to this role. #J-18808-Ljbffr The Phoenix Group
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the IT Support Specialist: Helpdesk, Deployments & Escalations in New York, NY vacancy
- ...brands in the world. Title : IT Support Specialist Location : NYC, NY -... ...hardware Image and deploy laptops and desktops using... ...support requests in the IT Helpdesk both in person and via our... ...and work with your points of escalation to improve the End User experience...SuggestedContract workWork at officeRemote work
LeadStack Inc.
New York, NY4 days ago $35 per hour
...and laptop hardware Build and deploy laptops and desktops using... ...DeployStudio, Deep Freeze) Support and assist employees using AV... ...Respond to support requests in the IT Helpdesk both in person and via a... ...and work with your points of escalation to improve the End User experience...SuggestedRemote work$100k - $115k
...Senior IT Support Specialist WATG is the world's preeminent destination and hospitality design... ...Promotes and assists with deployment and training on technology initiatives... ...disruption and supervision Provides escalation support for other members of the Service...SuggestedWork at officeLocal areaRemote workWimberly Allison Tong & Goo
New York, NY4 days ago- ...'re looking for an experienced Onsite IT Support Specialist to provide hands-on technical support... ...network connectivity, and user access. Escalate complex issues to senior engineers or... ...management (procurement, imaging, deployment, recovery, returns, and disposal)....SuggestedFull timeTemporary workWork at officeRemote work
Polymer Capital
New York, NY5 days ago - Overview The IT Support Specialist-Senior (Regional) provides Tier 2 and Tier 3 end-user support... ...move/add/change activities and endpoint deployments. The position supports SEC service... ...support workflows. Triage, prioritize, escalate, and coordinate resolution of tickets...SuggestedPermanent employmentContract workWork at officeRelocationRelocation package
$24.48 per hour
A leading educational institution in New York is seeking a Part-Time IT Support Assistant to provide tier 2 IT support, troubleshoot software and hardware issues, and assist in technology deployments. The ideal candidate will have a High School Diploma, relevant experience...Hourly payPart time$64k - $72k
...About the Role We are looking for an IT Support Specialist II to deliver prompt and effective technical... .... You will serve as the primary escalation point for complex issues, administer... ..., policy configuration, app deployment, and compliance enforcement. Support...Work experience placementRemote workFlexible hoursStride
New York, NY2 days ago- ...committed to strong internal IT practices, including device management... ...management. This is not a support ticket role—this is a systems... ...Support – 20% Support deployment and monitoring of endpoint security... ...General IT Support & Escalation – 5% Serve as the first internal...Full timeRemote workWorldwide
Pearl
New York, NY2 days ago $40 - $45 per hour
...Job Title: IT Support Specialist Job Description This in-office IT Support Specialist... ...Take ownership of high-priority escalations from Tier 1 helpdesk teams, managing them end-to-end and... ...specialists and IT engineering teams to deploy tools, services, and automations...Long term contractFull timeContract workTemporary workWork at officeTEKsystems
New York, NY4 days ago- ...Senior Executive It Support Specialist At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game... ...) to ensure timely resolution. Perform workstation deployments, upgrades, imaging, and configuration. Support meetings,...Immediate startRemote work
NICE Actimize
Hoboken, NJ1 day ago $46.4k - $74k
IT Support Specialist page is loaded## IT Support Specialistlocations: Penn State University Parktime... ...communication, and troubleshooting; escalate as necessary* Participate in... ...application servers (e.g., Apache Tomcat)* Helpdesk ticketing systems (e.g., Atlassian Jira...Full timeWork experience placementWork at officeRemote workWork from homeFlexible hours$85k - $100k
...heart of a boutique, is seeking an Information Technology (IT) Support Specialist based in our New York office. The IT Support Specialist... ...for service tickets that the firm’s third-party Helpdesk has escalated. Provide technical support for conference room setups and...Work experience placementRemote workWork from home$80k - $100k
...America is seeking a highly motivated IT Support Specialist to provide technical support for our end... ...establish, maintain and optimize our Helpdesk Operations and enhance our... ...responsibilities; engage with partners for L2 escalation. Diagnose and resolve technical issues...Full timeWork at officeRemote work- ...Job Title: Tech Support Specialist Position Type: Full-Time, Remote Working Hours: U.S. client... ...or SaaS issues, resolving tickets, and escalating complex cases to higher-tier teams. The... ...Minimum) 1–2 years technical support, IT helpdesk, or customer-facing troubleshooting....Full timeRemote workShift workWeekend work
Pavago
New York, NY2 days ago - ...About the Team The IT Services and Support team is responsible for providing seamless, efficient... ...About the Role As an IT Support Specialist, you will be the first point of... ...OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that...Work at officeRelocation package
OpenAI
New York, NY4 days ago $65k - $72k
...IT Support Specialist As IT Support Specialist, you will work in a fast-paced environment, providing comprehensive IT technical support... ...Certifications. In-depth knowledge and understanding of Helpdesk and support metrics. Advanced proficiency with Microsoft...Full timeTemporary workWork at officeLocal areaRelocationFlexible hoursShift workThe Fedcap Group
New York, NY1 day ago- ...Vida-Health is looking for an IT Support Specialist to provide assistance to end users, ensuring they have the necessary tools for productivity... ...candidate will have 2-4 years of experience in a tier 1 IT helpdesk position and a strong understanding of SaaS technologies....
Vida Health Inc
New York, NY3 days ago - ...for Women is seeking a highly skilled and service-oriented IT Support Specialist / Service Desk Analyst to serve as the primary local IT support... ...IT support requests and prioritize appropriately Escalate complex issues to third-party vendors and MSP partners when...Contract workWork at officeLocal areaRemote work3 days per week
Ms. Foundation for Women
New York, NY3 days ago $20 per hour
...are looking for a motivated and detail-oriented entry level IT Support Specialist (Part-Time) to support our global IT team. This position is... ...Provide basic Tier 1 support for common endpoint issues, escalating to the Desktop Administrator as needed. Assist with IT-related...16 hoursPermanent employmentFull timePart timeWorldwideFlexible hoursSol de Janeiro
New York, NY1 day ago- ...requirement. As Systems Support Specialist in our New York office... ...have white-glove IT support during crucial... ...provisioning with precision. Deploy and maintain Group... ...across the team, and escalating critical issues with... ...4x7 coverage for both helpdesk and computer operations...Work at officeImmediate startRemote work
$65k - $70k
...Responsibilities Provide Tier 1 and Tier 2 technical support for desktops, laptops, mobile devices, printers,... ...-based services. Collaborate with vendors and escalate complex issues as needed. Ensure compliance with IT policies, data protection, and cybersecurity standards...Full timeRemote workMonday to FridayWeekend workAfternoon shift$65k - $78k
This role is hands-on from day one: supporting users, resolving issues, and maintaining IT operations across multiple locations, while gradually expanding... ...and validate work performed Assist with equipment deployments and issue resolution Process Improvement Create...Local area- ...technology company is seeking a dedicated candidate to provide customer support through various channels. The role offers opportunities for... .... Candidates should have relevant education or experience in AV/IT support, and an AV Technologist certification is preferred. This...
- A/V & IT support specialist Mercer County, NJ • 6 Months Description 3+ years of experience supporting/troubleshooting audio/video productions... ...Polycom, Adobe and Camtasia experience a plus) Hands on, helpdesk experience within the Windows environment Experience with...Work at office
- ...outside of the Philadelphia Metro area, is looking for a dynamic IT Support Specialist to join our team of higher education professionals who are... ...and events, as necessary. Responsibilities Plan and deploy end-user software applications and related integrations and...Temporary workSummer workImmediate startRemote workFlexible hours
$15.6 - $22 per hour
Position Overview Support will primarily be provided through in-person communication,... ...success in this position. As an entry-level specialist, the candidate will be responsible for... ...large-scale software or hardware deployments and migrations. Consistently reporting...Hourly payFull timeWork experience placementWork at officeRemote workFlexible hours$28 - $30 per hour
...hour Seeking a proactive and customer-oriented Level 1/2 IT Support Specialist to join our growing IT team. In this role, you will provide... ...Mac OS), business applications, and network connectivity. Escalate unresolved or complex issues to higher-level support or system...Hourly payContract workWork at officeRemote work- A leading clothing company in New York is seeking an IT Support Specialist to provide technical support for end-users. This role involves establishing and optimizing Helpdesk Operations, supporting a variety of technology initiatives, and requires experience in helpdesk...Work at office3 days per week
- ...position is based in our New York office. We are seeking an IT Support Specialist to join our team. The IT Support Specialist will be... ...ticketing system thoroughly Provide support to incidents that are escalated from IT Technicians or the Service Desk Provide technical...Temporary workWork at office
$72k - $76k
...office days as needed) Division: Customer Support Division Employment Type: Full-time (... ...Serve as the first point of contact for IT-related inquiries via phone, email, or in... ...guide users through problem resolution Escalate unresolved issues to the appropriate next...Full timeWork at officeRemote workMonday to Friday3 days per week
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to IT Support Specialist: Helpdesk, Deployments & Escalations. Be the first to apply!
Related searches
- executive IT support specialist New York, NY
- IT procurement specialist New York, NY
- IT specialist (customer support) New York, NY
- IT support specialist New York, NY
- IT technician New York, NY
- senior IT support specialist New York, NY
- entry level computer operator New York, NY
- computer operator New York, NY
- IT specialist New York, NY
- field IT technician New York, NY