FIELD SERVICE TECHNICIAN

Junior Service Technician

We are seeking a Junior Service Technician to join our team in Chicago, IL! This is active, hands-on work that involves troubleshooting, repairing, and maintaining high-end production equipment to help keep businesses operating at their best.

Responsibilities

• Install, troubleshoot, repair, and maintain production print systems
• Perform routine maintenance and adjustments to ensure top performance
• Diagnose and resolve mechanical, electrical, and basic networking issues
• Document service activity clearly and accurately
• Build strong relationships with customers through reliable, professional service
• Complete online and in-person training programs to build technical expertise
• Travel by car and plane to provide service support across multiple states

Qualifications

• Mechanically inclined you enjoy working with your hands and problem-solving
• Dependable and professional
• Basic computer skills
• Valid driver's license and clean driving record
• Willing and able to travel frequently to service customer sites
• Comfortable working independently in customer environments after training

What We Offer

• 401k/Roth + Profit Sharing
• Medical, Dental & Vision with coverage starting day one of employment
• Paid Time Off & Holidays
• Company-Paid Life & Long-Term Disability Insurance
• Company-Provided Tools (laptop, smartphone, complete toolset)
• Ongoing technical training & certifications

Who This Role is Great For

• Automotive, mechanical, or maintenance techs looking to shift into a new field
• Entry-level candidates with mechanical aptitude and a desire to learn production print
• Anyone seeking a hands-on career in a specialized, high-demand industry

Additional Information:

• Schedule: Monday through Friday, 8AM-5PM
• After Training: Potential travel to outside accounts as needed in the future

Employment Requirements:

• Employment is contingent on a background check, drug screening, and legal authorization to work in the U.S.