SaaS Account Manager (United States)

Our client, a growing Automotive Fintech company, is looking for an Account Manager to join their team! This is a great opportunity to join a fast-moving, fully remote organization at an exciting stage of growth, where you'll own the full customer journey, from the first scheduled meeting through close, onboarding, and long-term success. This is not a prospecting role: appointments are set for you, so you can focus on closing deals and making customers successful.

Base: 70-80k with 100k OTE

Responsibilities:

• Run scheduled appointments with decision-makers, leading discovery conversations and product demos (no prospecting required)
• Manage deals through the full sales cycle from first meeting to signed agreement, including proposals, pricing discussions, and negotiation
• Become a trusted voice for the company's brand, confidently handling questions and objections with poise
• Communicate the value of technology-driven solutions to traditionally risk-averse, compliance-conscious buyers
• Translate technical or product-heavy concepts into clear business value for non-technical decision-makers
• Lead implementation and onboarding for new customers, ensuring a smooth transition from signed deal to go-live
• Train customer teams on the platform and serve as their primary point of contact after launch
• Monitor account health, adoption, and satisfaction, proactively addressing issues to drive retention and overall customer success
• Prepare and share reporting on account performance and usage with customers and internal leadership
• Maintain accurate records of deals, customer interactions, and account activity in the CRM
• Meet or exceed monthly/quarterly closing and customer success targets
• Participate in regular pipeline reviews and coaching sessions with sales leadership

Qualifications:

• 2+ years of experience in a closing sales role such as account executive or account manager
• Proven track record of running deals from first meeting through close and meeting or exceeding quota
• Experience with implementation, onboarding, or training customers on a software or technology product
• Confident, credible presence on calls and demos, able to speak naturally with senior leaders rather than relying on a script
• Strong organizational skills and the ability to manage an active deal pipeline alongside a book of existing accounts
• Comfortable pulling together and presenting reporting on account performance
• A coachable, feedback-oriented mindset with a genuine interest in improving performance over time
• Excellent verbal and written communication skills, with the ability to write clear, concise, and professional proposals and customer communications
• Nice to have: Retail automotive experience (dealership sales, F&I, BDC) or a background selling software into dealerships