Senior Analyst, Single Family Residential Property Tax

Why Ryan? Hybrid Work Options Award‑Winning Culture Generous Personal Time Off (PTO) Benefits: 14‑Weeks of 100% Paid Leave for New Parents (Adoption Included) Monthly Gym Membership Reimbursement or Gym Equipment Reimbursement Benefits Eligibility Effective Day One 401K with Employer Match Tuition Reimbursement after one year of service Fertility Assistance Program Four‑Week Company‑Paid Sabbatical Eligibility after five years of service The Senior Analyst supports general functions of the practice, such as Property Tax bill/assessment notice processing, mail handling, and scanning, and should have prior experience performing independent research and analytical reviews. The Senior Analyst assists with support of the Property Tax practice and maintains software databases to ensure database and report integrity. The Senior Analyst is responsible for creating positive team member experiences, which lead to excellent client service and drive revenue and profit for the Firm. An ideal candidate has analytical and problem‑solving skills, coupled with strong people skills. Responsibilities Create a positive team member experience. Respond to client inquiries and requests from tax authorities. Establish direct relationships with taxing jurisdictions to verify assessment, tax bill, and deadline information. Monitor compliance and filing requirements in conjunction with staff and management. Receive, identify, and sort all incoming mail on a daily basis. Batch tax documents for scanning into Scan Manager for transmitting information to India resources for processing, where applicable. Navigate software databases to print tax returns and identify general account set‑up issues. Support Lead Analysts and management in the maintenance of software databases, filing and tracking assessments, appeals, and tax bills. Ensure tax bills and assessments are timely processed, including allowing enough time for payment processing by client. Respond timely and professionally to all client requests and have daily contact with clients to establish relationships. Prepare tax savings and refund calculations for client invoicing, working closely with consultants to track properties throughout the appeal and tax bill process, and manage deadlines accordingly. Focus primarily on complex and/or large taxing jurisdictions. Assist with training new Analysts. Perform other duties as assigned. Qualifications High‑school or General Educational Development (GED) diploma required. Minimum of three years of property tax experience or other tax‑related experience. General knowledge and ability to understand a tax calendar is desired. Desire to perform in a high‑energy team environment. Demonstrated problem‑solving and strong verbal and written communication skills. Ability to prioritize tasks, work on multiple assignments, and manage ambiguity. Ability to work both independently and as part of a team with professionals at all levels. Intermediate knowledge of Microsoft Word, Access, Excel, PowerPoint, Outlook, and internet navigation and research. Working knowledge of service‑line software specific to the specialty area. Valid driver’s license required. Work Environment Standard indoor working environment. Occasional long periods of sitting or standing while working. Occasional long periods of standing while copying. The position requires regular interaction with employees and clients both in person, via e‑mail and telephone. Independent travel requirement: none. Equal Employment Opportunity/Affirmative Action/Accommodation Ryan, LLC is an equal opportunity employer and is committed to compliance with all applicable laws prohibiting employment discrimination. It is our policy to take all employment actions and make all employment decisions without regard to race, color, religion, creed, gender, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, ancestry, age, marital status, citizenship status, genetic predisposition or carrier status, disability, military status, status as a disabled or other protected veteran or any other protected status under applicable law. It is Ryan’s policy to make reasonable accommodation for qualified individuals with disabilities. #J-18808-Ljbffr Ryan LLC