Vice President of Operations

Job Description

Job Description:\n\nPosition Summary\nYouth Eastside Services (YES) seeks an experienced nonprofit Vice President of Finance & Operations with a commitment to develop and implement strong finance and operational systems to help YES be among the strongest youth-serving behavioral health agencies in WA.\n\nAbout YES\nYouth Eastside Services (YES) is a leading provider of youth behavioral health services in East King County. Through school-based, clinic-based, and community-based programs, we partner with young people, families, schools, and communities to provide mental health counseling, substance use treatment, psychiatric services, prevention education, and family support.\n\nEach year, YES serves more than 4,000 children, youth, and families across the Eastside. Our work is grounded in trauma-informed care, collaboration, equity, and the belief that every young person deserves to feel safe, supported, respected, and connected. Our mission is to help youth reach their full potential, strengthen families, and advocate for a safe, caring, and equitable community through behavioral health support, expert intervention, outreach, and education.\n\nFor more information, visit YouthEastsideServices.org.\n\nThe Opportunity\nYES is seeking a Vice President of Finance & Operations to serve as a key member of senior leadership and steward the financial, operational, and people systems that power YES’ mission, as our organization grows. The Vice President of Finance and Operations will oversee YES’ financial management, compliance infrastructure, internal operations, and human resources functions. This is a builder role — this leader will develop the staff leads for HR and Systems to design and strengthen the systems and processes that allow the rest of the organization to operate with confidence and accountability. The Vice President of Finance and Operations will be the partner that the CEO, Board of Trustees, Vice President of Clinical Operations and other leadership and program teams rely on to make sound decisions, manage risk, and sustain organizational health.\n\nFollowing an expected retirement and an interim Controller, this position will lead a newly configured, integrated and strengthened team for YES finance and operations, including a recently launched new ERP and new HRIS, that support YES’ expanding operations. A growing organization, YES seeks a leader who is comfortable in planning, adapting systems, and structuring teams as we position YES to be among the best youth behavioral health providers in the State of Washington, with the deepest possible impact and positive results and outcomes for youth in our community.\n\nWe are committed to meeting the unique needs of diverse youth populations while fostering resilience, recovery, and hope. We embrace a trauma-informed, collaborative culture that values innovation, teamwork, and continuous improvement. Your finance and operations expertise and passion for our mission will play a vital role in expanding YES's impact throughout East King County.\n\nCore Responsibilities\n Financial Leadership & Management\n\nAccounting Control: Directs invoicing, accounts payable, accounts receivable, general ledger management, and monthly cash flow forecasting. Oversees financial management of grants, contracts and restricted funds. Maintains strong system of organizational controls that safeguards organizational assets.\nBudget Strategy: Leads annual organizational budgeting while collaborating with program heads to monitor grant spending and tracking. Leads short- and long-term financial planning. Develops financial models and scenario analyses to evaluate strategic opportunities, organizational risks, and long-term financial sustainability.\nBoard Reporting: Prepares comprehensive financial statements for presentation to the Executive Director, Finance Committee, and Board, applying GAAP standards for nonprofit organizations.\nAudit & Tax: Functions as the primary liaison for annual external financial audits and ensures the timely filing of IRS Form 990.\nFinance Strategy: Guides investment policy and strategy, cash, liquidity, asset and reserve management, business planning and development.\n\nOperations & Infrastructure\n\nFacilities & Vendors: Oversees physical office layouts, leases, equipment vendor agreements, and commercial liability insurance policies. Ensures facility licensing with cities and State of Washington.\nTechnology Systems: Oversees internal information technology networks, software licensing infrastructure, and digital cybersecurity protocols.\nRegulatory Compliance & Risk Management: Secures organizational compliance with all state, local, federal laws and regulations, and multi-year restricted grant parameters. Ensures development and maintenance of organizational policies and procedures in collaboration with VP of Clinical Operations. Oversees insurance, risk management by partnering with external legal counsel, supports governance activities of Board of Trustees. Maintains relevant nonprofit corporation reports with WA Secretary of State. Ensures Board training on compliance functions. Maintains property and casualty insurance, malpractice and liability coverage.\nOperational Systems: Strengthens organization’s operational systems, processes and infrastructure to improve operational excellence, including efficiencies, effectiveness, and cross-functional collaboration.\n\n Human Resources & Talent Management\n\nTalent Management: Ensures talent recruitment planning and pipelines, staff onboarding, strong training and performance evaluation cycles, and offboarding through a strong HR function.\nPayroll & Benefits: Ensures administration of accurate bi-weekly payroll processing, compensation schedules, and employee benefits packages (medical, dental, 403b, Roth IRA, 401k).\nPolicy & Culture: Ensures updated employee handbooks, resolution of workplace grievances, training, benchmarking, salary bands and supports YES diversity, equity, inclusion and belonging plans and a trauma-informed workplace.\n\n \n Team Building & Operational Excellence\n\nIntegration and Cross-Team Functions: Oversees processes and systems that maximize inter-team coordination and efficiencies. Ensures direct coordination with Development & Community Relations Team as YES builds its Culture of Philanthropy, grant budgeting, proposal development, financial reporting, and review of grant/contract agreements for financial, legal and compliance considerations. Coordinates strategy and financial planning with VP of Clinical Operations.\nTeam Development: Functions as strong coach and support for professional development and training of each team member, recognizing unique strengths and needs of each person. Assesses roles to determine organizational needs and gaps, structures, continue to identify opportunities to strengthen team processes, workflows, and systems.\nCustomer-oriented Operational Excellence: Fosters a collaborative, service-oriented culture within the Finance & Operations function that delivers high-quality support across the organization.\n\n Senior Executive Leadership Functions\n\nStrengthening Overall Organizational Culture: As member of Executive Leadership Team, supports positive agency-wide culture through employee engagement, benchmarking culture indicators, assuring opportunities for workplace personal engagement, balanced with a strong operational excellence culture.\nHelps drive strategic planning and professional development across the agency.\nPeer mentor to other senior leaders as needed.\n\n Immediate Priorities for the New Role\n\nFully implement new financial systems and policies (new ERP currently in process).\nAssess bookkeeping function and needs with new ERP.\nBuild team culture and assess and address professional development of newly configured team.\nAssess and strengthen investment policies and portfolio.\n\nQualifications & Requirements\nRequired: The ideal candidate is an experienced financial and operational leader with strong nonprofit organization expertise, exceptional analytical and communication skills, and a demonstrated ability to translate complex financial information into clear, actionable insights that support strategic decision-making. You will have expertise and experience including:\n\nEducation & Credentials: Bachelor's degree in Finance, Business, Accounting or HR or related field required; CPA highly valued.\nExperience Level: Minimum of 7–10 years of progressive financial and operations leadership.\n\nStrong knowledge of nonprofit accounting, GAAP, internal controls, and financial reporting, restricted grant fund accounting.\nTechnology Competence: Advanced mastery of SageIntaact, familiarity with Bamboo HRIS, Sharepoint and Microsoft Excel and MS Teams. Experience with donor CRMs, including DonorPerfect and Blackbaud. Oversight of IT teams preferred.\nHuman Resources Competence: Deep human resources leadership experience, demonstrating compliance with Washington law including: Minimum Wage Act, Washington Administrative Code Overtime Exemptions, Equal Pay and Opportunities Act, Paid Family and Medical Leave, Paid Sick Leave Law and all relevant Federal and local laws.\nTeam management of up to 10 staff, with up to 5 Direct Reports. Demonstrated ability to lead, coach, and develop individuals and teams while fostering a collaborative, service-oriented culture.\nDemonstrated ability to develop and maintain internal controls, oversee audits, manage cash flow, and present financial information and recommendations to executive leadership, board, and boards of directors.\nDemonstrated ability to exercise discretion and sound independent judgment on matters of organizational significance.\nAbility to operate with a high degree of autonomy, manage multiple priorities, adapt to changing organizational needs, and achieve results in a dynamic environment.\nDemonstrated systems thinker with the ability to strengthen organizational capacity by improving systems, processes, and infrastructure while enhancing cross-functional collaboration, and organizational effectiveness.\nExceptional written and verbal communication skills, with the ability to build strong cross-functional relationships and communicate complex financial information clearly to both financial and non-financial audiences.\nExceptional judgment, analytical, organizational, and problem-solving skills, with strong attention to detail and a commitment to continuous learning and improvement.\nAbility to successfully work as part of a hybrid team, ensuring team development for remote and on-site staff.\nInspired by and dedicated to YES’ strong mission of serving as a lifeline for children and youth coping with challenges such as emotional distress, substance abuse and violence, regardless of ability to pay. Supports our trauma-informed approach, Zero Suicide initiative, and leads through a Diversity, Equity, Inclusion and Belonging lens.\n\nPreferred:\n\nExperience in mid-large nonprofit health care or behavioral health agencies that bill Medicaid and other payor mix. Experience with hybrid teams and multi-site programs. Knowledge of East King County behavioral health system and partners.\n\nWhy YES?\nAt Youth Eastside Services, you'll join a collaborative team committed to helping young people and families thrive. We believe the best ideas come from people who are curious, compassionate, and committed to continuous learning. Whether you're providing direct services or supporting our mission behind the scenes, your work will make a meaningful difference in the lives of thousands of youth and families each year. This is an opportunity to help shape and strengthen our finance and operations at a respected organization experiencing strong momentum. Supported by an engaged Board, committed CEO, and ambitious operations team, you will play a key leadership role in increasing YES' impact throughout East King County.\n\nCulture & Values\nYES values team members who place team goals above individual ones, assume the best intentions, and embrace a spirit of continuous improvement. We are committed to being an organization that respects and fosters diversity, equity, inclusion, and belonging.\n\nYES Benefits\nAt YES, we value our employees and offer a comprehensive benefits package to support your health, financial well-being, and work-life balance. YES provides:\n \n\nComprehensive healthcare with choice of Kaiser Permanente Access PPO (utilizing First Choice Health Network) + Health Savings Account (HSA), or Kaiser Permanente HMO plan. Much of the premium cost for the employee is covered by YES for both plans. YES also contributes to HSA for those on the PPO plan\nDental and Vision Coverage: Dental coverage for the employee is paid in full by YES and carried by Principal; Vision coverage for the employee is paid in full by YES and carried by VSP through Principal.\nTax-Deferred Annuity (TDA): Available from day one for early retirement planning, with the option to transition to the 401(k) plan after one year.\n401(k) Retirement Plan: Eligible after one year, with employer matching from 2.5 - 5%.\nPaid Time Off: Start with 16 days in the first two years - increasing with tenure, plus 11 paid holidays, and sick leave accrued at the rate of one day per month for full time employees.\nLife + Accidental Death and Dismemberment Insurance: After one year of service, YES covers a $35K life insurance policy + Accidental Death and Dismemberment; supplement coverage available for purchase by employee.\nShort and Long-Term disability coverage.\nEmployee Assistance Plan access available from date of hire.\nFree parking at our Bellevue location.\n\n \nHow to Apply\nPlease submit a PDF of your cover letter and resume to View email address on us.fitly.work.\nThis position remains open until filled with first round of applicants reviewed starting September 22, 2026.\n\nYouth Eastside Services is an equal opportunity employer committed to diversity, equity, and inclusion. LGBTQ+ individuals and BIPOC individuals are encouraged to apply.\n\nJoin our team and help ensure every child on the Eastside has the support they need to thrive!