Vice President, Commercial Property Management

Vice President, Commercial Property Management

Washington, DC, United States

Job Description

Position Overview

Newmark is seeking a Vice President of Property Management to lead the strategic growth, profitability, and operational performance of its Mid-Atlantic property management business. This position combines leadership, business development, and client relationship management to expand market share, deliver exceptional service, and maximize the value of clients’ real estate investments.

Working closely with senior leadership, the Vice President will oversee property management teams, guide financial and operational performance, and develop strategies to retain existing clients and secure new management assignments. The successful candidate will bring a strong commercial real estate network, a demonstrated ability to grow business, and a commitment to developing people and delivering results.

Responsibilities

Key Responsibilities

Regional Leadership and Business Performance

• Develop and execute regional business plans that align revenue growth, profitability, staffing, and service delivery with company objectives.
• Oversee the financial and operational performance of the regional property management business, establishing goals and accountability for results.
• Monitor performance against business plans and budgets, identify opportunities for improvement, and implement corrective actions as needed.
• Develop competitive pricing strategies and staffing models that support client requirements and sustainable profitability.
• Collaborate with senior leadership and other Newmark business lines to coordinate resources, strengthen client relationships, and pursue shared opportunities.

Business Development and Market Growth

• Source, qualify, and pursue new property management opportunities throughout the Mid-Atlantic region.
• Lead the full business development process, including prospecting, client discovery, proposal development, pricing, presentations, negotiations, and contract execution.
• Prepare compelling responses to requests for proposals and lead presentations to owners, developers, institutional investors, and asset managers.
• Maintain an active business development pipeline, track activity in CRM, and provide accurate forecasts and reporting.
• Meet established new-business revenue and managed-square-footage growth targets.
• Cultivate relationships with clients, brokers, investors, attorneys, lenders, and other referral sources.
• Monitor market trends and competitor positioning to inform regional strategy, service offerings, and pricing.

Client Relationships and Service Delivery

• Serve as a senior point of contact and trusted advisor to key clients, aligning service delivery with their investment strategies and operating priorities.
• Lead client retention and account expansion efforts through proactive communication, responsive problem-solving, and consistent service.
• Conduct regular client meetings and property visits to assess performance, gather feedback, and address operational needs.
• Partner with property management, engineering, accounting, and transition teams to ensure coordinated service and seamless onboarding of new assignments.
• Maintain strong client relationships and support teams in resolving significant service or operational concerns.

Property Operations and Financial Oversight

• Direct property management teams in maintaining high standards for building operations, preventive maintenance, housekeeping, safety, security, and tenant services.
• Oversee annual operating budgets, financial reporting, long-range capital plans, and performance against ownership objectives.
• Review financial results and management reports for accuracy, completeness, and compliance with management agreements and company standards.
• Identify opportunities to improve operating efficiency, control expenses, and enhance asset value without compromising service quality.

Team Leadership and Industry Engagement

• Recruit, develop, and retain high-performing property management and operational teams.
• Establish staffing plans that support portfolio requirements, contractual commitments, and growth opportunities.
• Provide coaching, performance feedback, and development opportunities while building succession plans for key positions.
• Partner with Human Resources on hiring, compensation, training, performance management, and employee relations.
• Foster a collaborative, accountable, and client-focused culture.
• Represent Newmark at industry events and through professional organizations such as BOMA, IREM, IFMA, and NAIOP.

Qualifications

Qualifications and Experience

• Bachelor’s degree in Business Administration, Real Estate, Finance, or a related field; master’s degree preferred.
• Minimum of 10 years of progressive commercial real estate experience, including senior-level responsibility for property management operations, business development, client relationships, and financial performance.
• Leadership experience with a third-party property management firm, institutional owner, or developer managing Class A commercial properties.
• Demonstrated success securing new management assignments, meeting revenue targets, and retaining and expanding client relationships.
• Established network within the Mid-Atlantic commercial real estate community.
• Strong understanding of property operations, management agreements, leasing, budgeting, financial reporting, and capital planning.
• Experience developing staffing models, management fee proposals, operating budgets, and business plans.
• Proven ability to lead geographically dispersed teams and manage competing business and client priorities.
• Excellent communication, presentation, negotiation, and relationship-building skills.
• Sound judgment, integrity, and the ability to develop practical solutions in a fast-paced environment.
• CPM and/or RPA designation.
• Active real estate broker or salesperson license, as required in the jurisdictions where business is conducted.
• Proficiency with Microsoft Office, property management and financial reporting systems, and CRM platforms.