Food Service Coordinator

Duke University: Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America’s leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries. Be You. At Duke, we celebrate individuality and the unique perspectives that each member of our community brings. As the Food Service Coordinator, you’ll play a vital role in supporting Residential Dining operations and enhancing the campus dining experience. You’ll collaborate across teams, contribute to an inclusive and high-performing workplace, and help ensure students, staff, and guests receive exceptional service every day. Be Bold. In this role, you will help shape the efficiency and success of Duke Dining through strong coordination, system support, and operational excellence. From managing administrative workflows to supporting CBord systems and financial processes, you will bring organization, attention to detail, and innovation to a dynamic environment. What You’ll Do: Administrative Operations & Office Coordination Coordinate day-to-day administrative operations supporting Dining Services programs and leadership Maintain departmental records, calendars, and documentation for accuracy and efficiency Track employee attendance, maintain vacation calendars, and manage employee data updates Prepare and monitor maintenance and repair work orders Procurement, Purchasing & Financial Support Process procurement card (PCard) transactions and ensure compliance with university policies Support budget tracking and recommend purchasing needs Manage ordering of office supplies and safety equipment Coordinate recurring food transfer processes, including Trinity Café and kosher transfers Partner with operational teams to ensure accurate and timely financial documentation Systems & CBord Support Maintain department-specific systems to support operational continuity and reporting Serve as backup support for CBord system operations Execute routine CBord tasks and collaborate with staff on system workflows Communications, Signage & Calendars Design and produce signage for daily operations and special events Maintain board plan and hours-of-operation calendars Develop clear and engaging communication tools to enhance service delivery HR & Staffing Administration Support hiring processes, including job postings and offer letter preparation Maintain employee records and ensure accuracy of HR documentation Coordination, Reporting & Partnerships Collaborate with internal departments to support program objectives Compile operational data and assist with reporting and analysis Track temporary labor to support reconciliation and workforce planning Additional Responsibilities Contribute to departmental goals and take on additional responsibilities as needed What You Bring: Required Qualifications Post-secondary education (2 years) in business, administration, or related field, or equivalent experience Minimum of 2 years of administrative, clerical, or project support experience Strong organizational, communication, and problem-solving skills Preferred Qualifications Experience with menu management systems (e.g., CBord) Background in catering, dining, or hospitality operations Proficiency in Microsoft Word and Excel ServSafe and Allergen Certification (or ability to obtain within 60 days) Key Skills Exceptional attention to detail and accuracy Ability to train and support diverse teams Strong interpersonal and customer service skills Ability to create visually appealing and accurate materials Choose Duke. At Duke University, you’ll join a community committed to excellence, innovation, and inclusion. You’ll have the opportunity to grow professionally while supporting a mission-driven organization that impacts thousands of students and campus partners every day. Position Details Status: Full-Time, Regular, Non-Exempt, Onsite Schedule: Monday–Friday, 8:30 AM – 5:00 PM; occasional evenings/weekends for events Supervisor: Associate Director Ready to Make a Difference? Apply now and help shape an exceptional dining experience at Duke University. Anticipated Pay Range: Duke University provides an annual base salary range for this position as USD $18.00 to USD $24.57. Duke University considers factors such as (but not limited to) scope and responsibilities of the position; candidate's work experience, education/training, and key skills; internal peer equity; as well as market and organizational considerations when extending an offer. Your total compensation goes beyond the dollars on your paycheck. Duke provides comprehensive and competitive medical and dental care programs, generous retirement benefits, and a wide array of family-friendly and cultural programs to eligible team members. Learn more at: Equal Opportunity Employer: Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy- related conditions), sexual orientation, or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and reasonable accommodation(s) can be requested with Duke Access and Accommodations Services (email: View email address on click.appcast.io; phone: View phone number on click.appcast.io).