Project Coordinator 2

Intrado is dedicated to saving lives and protecting communities, helping them prepare for, respond to, and recover from critical events. Our cutting-edge company strives to become the most trusted, data-centric emergency services partner by uniting fragmented communications into actionable intelligence for first responders. At Intrado, all of our work truly matters. 

The Project Coordinator - Level 2, is responsible for supporting and coordinating projects for Wireline and ESINet departments from low to medium complexity. The role involves overseeing schedules, maintaining documentation, managing communication among stakeholders, supporting troubleshooting if issues arise and ensuring project milestones are met on time and within scope. The coordinator will serve as a key resource in facilitating smooth project execution.

Key Responsibilities:

Project Planning and Execution:

• Create and maintain detailed project schedules and work plans
• Monitor progress and adjust plans as needed to ensure deadlines are met
• Attend project meetings as required
• Create and track project and individual tasks on assigned projects
• Ensure projects are followed through to completion and communicate resolution results

Communication:

• Act as the secondary point of contact for project stakeholders
• Prepare and distribute regular updates, reports, and presentations
• May prepare and maintain a project calendar in order to continuously monitor project timelines, daily tasks and assignments in progress

Documentation and Tracking:

• Ensure project schedule is being met and changes are addressed and communicated to the project team in a timely and accurate manner
• Create and maintain project files that are well documented and efficiently organized, ensure files include documentation for each phase of the project, update project tools and tracking mechanisms with details and timely information about such projects

Collaboration:

• Coordinate with cross-functional teams to ensure alignment and successful delivery
• Support the Project Manager in resource allocation and workload balancing
• Build strong relationships with internal and external stakeholders

Compliance and Quality Assurance:

• Ensure projects adhere to organizational standards, policies, and best practices
• Conduct quality checks to verify deliverables meet agreed-upon criteria

Qualifications

Education:

• High school diploma required

Experience:

• 2 years of experience in project coordination or management roles
• Demonstrated ability to manage multiple projects simultaneously

Skills:

• Experience in project management software (e.g., Smartsheet)
• Strong organizational, time management, and problem-solving skills
• Excellent written and verbal communication abilities
• Ability to work independently and within a team environment
• Must be able to be highly autonomous, taking projects and running with them
• Intermediate knowledge of MS Word and Excel required
• Experience with 911, ESINet or Wireline preferred

Want to love where you work? At Intrado, we offer a comprehensive benefits package that includes what you’d expect (medical, dental, vision, life and disability coverage, paid time off, a 401(k) retirement plan, and several that go above and beyond – paid parental leave, access to a robust library of personal and professional training resources, employee discounts, critical illness, hospital indemnity, access to legal support, pet insurance, identity theft protection, an EAP (Employee Assistance Program) that includes free mental health resources/support, and more! Apply today to join us in  work worth doing ! 

The starting salary is anticipated between $18.00 and $25.00 and will be commensurate with experience.

Intrado is an Equal Opportunity Employer – Veterans/Disabled and Other Protected Categories. Our Company welcomes and encourages applications of individuals with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Intrado maintains a Drug Free Workplace.