Cafe Supervisor

Job Opportunity at Dan's Management Co.

Dan's Management Co. has been a franchisee of Dunkin since 1974 with locations throughout Rhode Island and Connecticut. We have a reputation for outstanding leadership and expertise. Dan's Management Co. is a leader in the industry and committed to People First, Personnel Development, Integrity, and Guest Satisfaction. Dan's Management Company is one of the top 100 largest employers in Rhode Island, with over 1000 employees. Dan's Management is always looking for great talent!

Job Perks

We offer great perks to employees, averaging 40 hours per week, that will keep you running back to work with Dan's Management Co.

• Potential earning up to $20 per hour
• TIPS!! We have generous customers!
• Free coffee, donuts, and an Employee Meal during shift
• Opportunity for growth and advancement
• Paid time off
• Supplemental income opportunities
• Management training program

Full-time employees may qualify for medical, dental, vision, 401(k) matching, life insurance, discounted tuition, college savings 529 plans, mortgage program and more.

Mission Statement

To Get Everyone Up and Running With A Smile

Job Description

Senior Crew Captains are generally responsible for coaching Dunkin Restaurant Team Members throughout their shift to execute operational Brand standards, deliver great guest service and prepare the store for opening and/or end of day closure. They set goals, provide job assignments, and motivate others providing timely feedback.

Essential Job Functions:

• Maintain a healthy, safe and secure environment by following and enforcing food safety, safety and sanitation guidelines and comply with all applicable State and Federal laws.
• Assist in the development of employees through training and mentoring.
• Assist in executing all in-restaurant marketing promotions and new product rollouts in a timely manner.
• Follow and maintain quality and guest service standards including drive-through times.
• Ensure guest satisfaction by providing superior customer service and prompt problem resolution to guest complaints.
• Manage inventory and order food and beverages, equipment and supplies as needed.
• Comply with all restaurant's brand and franchisee policies and procedures.
• Performs minor equipment repair & trouble shooting. Follow email protocols to notify the maintenance department of equipment malfunctions and/or potential problems.

Skills and Qualifications

• Fluent in English
• Capable of counting money and making change
• Must be a minimum of 18 years of age
• Have a valid driver's license, reliable transportation, and motor vehicle insurance.
• Nights, weekends, and holidays
• Basic computer and writing skills.

Dan's Management is committed to fostering a diverse and inclusive employee community. As an Equal Opportunity Employer, Dan's Management Co considers applicants for employment without regard to and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status.

You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., or any of its affiliates. Any application or information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.