Sales and Service Technician

Company Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company‑owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5billion in tire and auto service sales, Bridgestone Retail Operations is a place to build a career. Position Summary The retail Sales and Service Technician (SST) is a unique hybrid role for stores and is intended as a key pipeline for future career growth within Firestone Complete Auto Care. This role is primarily responsible for serving the customer through assessing needs, recommending appropriate products and/or services, performing entry‑level vehicle services, and ensuring customer satisfaction through thorough and timely completion of services. Successful individuals will learn all aspects of store operations and effectively flex between interacting with customers and completing basic vehicle service tasks as required. Pay Range: $16.00 – $23.90 per hour. Responsibilities Customer service, sales, and customer issue resolution – 75% of the role. Basic vehicle service tasks (oil changes, tire services, fluid top‑ups) – 25% of the role. Store operations activities such as opening/closing, inventory management, and display coordination – as needed. Growth and Career Development May assist a manager or act as Manager‑On‑Duty in certain circumstances to support career development. Learn all aspects of store operations and flex between front‑shop and back‑shop tasks. Minimum Qualifications High School Diploma or equivalent. Valid automobile driver’s license. Customer service orientation and a growth mindset. Ability to learn and perform basic vehicle service tasks. Ability to learn and operate store systems. Preferred Qualifications Two‑year degree or non‑traditional education through a training program, certification, or other evidence of a growth mindset. Previous consumer retail sales experience. Previous automotive experience. Previous management or supervisory experience. Benefits Medical, Dental, and Vision – starting day 1 for all teammates. Paid vacation and holidays. On‑the‑job training and company‑funded ASE certifications. Flexible work schedule. 401(k) match. On‑demand pay (daily pay) program available. Equal Employment Opportunity Bridgestone is proud to be an Equal Employment Opportunity employer. We consider all individuals for employment regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law. Employment Eligibility If hired, a Form I‑9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or need for sponsorship may disqualify applicants. #J-18808-Ljbffr Bridgestone America, Inc.