Business Office Manager

Job Description

Job Description

Applingwood Post Acute is a senior care facility located in Cordova, Tennessee, that specializes in skilled nursing, rehabilitation, and long-term care services. It has 78 beds that offers both private and semi-private rooms and provides a range of amenities designed to ensure comfort and community for residents. 

Why Join us?

At Applingwood Post Acute, we are more than a healthcare facility – we are a family committed to delivering compassionate care and fostering a supportive environment for both our residents and team members. Our team takes pride in providing exceptional services and building meaningful relationships.

Whether you are a seasoned professional or looking to grow your career in healthcare, Applingwood offers the opportunity to make an impact in a dynamic and welcoming workplace. Join us in shaping the future of care – one resident, one family, one community at a time.

Position Overview:

We are looking for a professional candidate who has a desire to learn and grow with the company. If you are passionate about delivering exceptional service in a healthcare environment and have the drive, we invite you to apply and make a difference in our organization and the communities we serve.

As a Business Office Manager, your primary responsibility will be to manage billing for various payer types, and private payers.

Responsibilities:

• Manage billing, follow-up, and appeals for various claims to ensure timely payment.

• Demonstrate a results-focused and detail-oriented approach.

• Cultivate positive relationships with residents, families, and co-workers.

• Meet all billing deadlines and adhere to a calendar for other critical deadlines.

• Ensure collection of payments for all services rendered to patients.

• Proactively manage and prevent pending bills and aging collections.

• Execute, review, and process payments efficiently.

• Retrieve authorizations and process refunds as needed.

• Handle write-offs, collections, and postings of funds received for services.

• Process billing for Long-Term Care (LTC) and Medi-Cal.

• Manage Medicare/Medicaid billing.

• Educate patients and families regarding insurance processes.

• Proficiency in Point Click Care (PCC), Excel, and QuickBooks is required

Education & Qualifications:

• A college degree, with an emphasis in accounting or a business-related field, is preferred.

• Ideally, candidates will have prior Business Office Manager (BOM) experience in a Skilled Nursing Facility (SNF), with a strong focus on collections and managing outstanding receivables.

• Must possess previous experience with Medicaid and Medicare billing and collections.

• The successful candidate will be qualified, compassionate, and committed to excellence.

• Experience with the Point Click Care (PCC) billing system is preferred.

• Excellent written and verbal communication skills are essential, along with strong problem-solving abilities.

What We Offer (Full-Time):

• Medical, Dental, and Vision coverage.

• Additional options like Accident Insurance and Hospitalization plans.

• Life and AD&D insurance included for full-time employees.

• 401(k) retirement savings.

• Paid time off: Vacation, Holidays, and Sick Leave.

• Paid orientation and training programs.

We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex (including pregnancy, childbirth, or related condition), age, national origin or ancestry, citizenship, disability, marital status, sexual orientation, gender identity or expression (including transgender status), genetic predisposition or carrier status, military or veteran status, familial status, status as a victim of domestic violence, or any other status protected by law.

Full-time Monday-Friday