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Field Service Operations Lead

Rivian

Fort Wayne, IN

Rivian in Indiana (Fort Wayne area) seeks a Service Operations Manager with high energy to lead field service operations, uphold a customer‑first approach, and drive continuous improvement across service centers. You’ll own P&L, WIP, and NPS, while coordinating with Service Operations, Sales, Retail, Delivery, and Field Operations teams.

You will build and mentor a mobile/service technician and advisor team, ensure safe, efficient practices, report KPI progress, and guide site leadership through

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Vacancy posted 1 day ago
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