Lead Operations Specialist - Mutual Fund Trade Corrections (Settlements)

Lead Operations Specialist

Where Ambition Meets Innovation

Build a career that matches all your initiative with an impressive dose of innovation. From cutting-edge resources and a collaborative environment to the freedom to make an impact and more, you'll find the ingredients you need at LPL Financial to shape your success while helping clients pursue their financial goals.

Job Overview:

The Lead Operations Specialist is a key role in brokerage operations acting as a tenured and senior processing-level subject matter expert at the firm. Within the Mutual Fund Trade Corrections department, this includes processing and validation of cash and securities transactions, reconciling accounts, answering questions from internal and external clients, and daily reporting. The Lead Operations Specialist focuses heavily on driving team success acting as a guide and resource in the subject matter.

Responsibilities:

• Collaborating with management and team analysts to complete regularly cadenced key controls for the department, and processing as well as overseeing non-key controls being processed by junior colleagues.
• Leading weekly team huddles, focusing on a balance of engagement and information.
• Assisting junior colleagues on the team with all aspects of the trade correction processes, acting as a trusted resource with a wide-ranging skill set in the subject matter.
• Reviewing accounts and performing reconciliations to ensure compliance with corporate and regulatory policies and procedures; reconciling suspense accounts and validating transactions.
• Working with Mutual Fund sponsors and third party vendors to request, process, and follow up on trade corrections performed in client accounts.
• Communicating effectively with advisors, mutual fund sponsors, and other operational groups to resolve various account discrepancies.
• Fielding escalated emails and calls, providing top-level customer service while maintaining a risk-averse approach that will protect both end clients and the business.
• Recognizing issues, problems, or opportunities and determining whether action is needed; fixing breaks.
• Collaborating and making recommendations on how to solve business challenges.

What Are We Looking For?

We're looking for strong collaborators who deliver exceptional client experiences and thrive in fast-paced, team-oriented environments. Our ideal candidates pursue greatness, act with integrity, and are driven to help our clients succeed. We value those who embrace creativity, continuous improvement, and contribute to a culture where we win together and create and share joy in our work.

Requirements:

• 3+ years of experience working in the financial industry
• Series 99 required

Core Competencies:

• Excellent time management skills
• Ability to multitask with multiple operational processes and multiple data input platforms
• Proficiency in Microsoft Office (Word, Excel, Access, Outlook)
• Excellent data entry skills (numeric and alpha)
• Strong email communication and organization skills
• Client-first, customer service mindset
• Strong collaboration skills; team engager and promoter
• Risk-averse and diligent
• Strong attention to detail and problem-solving skills

Preferences:

• BETA, Dynamics, and Excel experience
• Team lead experience is preferred
• Prior experience working with mutual funds
• Knowledge of SEC and FINRA regulations pertaining to financial operations
• BA/BS degree in Business, Finance, or Economics (or equivalent work experience)

Pay Range:

$20.85-$34.71/hour Actual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. Additionally, LPL Total Rewards package is highly competitive, designed to support your success at work, at home, and at play – such as 401K matching, health benefits, employee stock options, paid time off, volunteer time off, and more. Your recruiter will be happy to discuss all that LPL has to offer!

Company Overview:

LPL Financial Holdings Inc. (Nasdaq: LPLA) is among the fastest growing wealth management firms in the U.S. As a leader in the financial advisor-mediated marketplace, LPL supports over 32,000 financial advisors and the wealth management practices of approximately 1,100 financial institutions, servicing and custodying approximately $2.3 trillion in brokerage and advisory assets on behalf of approximately 8 million Americans. The firm provides a wide range of advisor affiliation models, investment solutions, fintech tools and practice management services, ensuring that advisors and institutions have the flexibility to choose the business model, services, and technology resources they need to run thriving businesses. For further information about LPL, please visit

At LPL, independence means that advisors and institution leaders have the freedom they deserve to choose the business model, services, and technology resources that allow them to run a thriving business. They have the flexibility to do business their way. And they have the freedom to manage their client relationships, because they know their clients best. Simply put, we take care of our advisors and institutions, so they can take care of their clients.

For further information about LPL, please visit

Join LPL Financial: Where Your Potential Meets Opportunity

At LPL Financial, we believe that everyone deserves objective financial guidance. As the nation's leading independent broker-dealer, we offer an integrated platform of cutting-edge technology, brokerage, and investment advisor services.

Why LPL?

• Innovative Environment: We foster creativity and growth, providing a supportive and responsive leadership team.
• Limitless Career Potential: Your career at LPL has no limits, only amazing potential.
• Unified Mission: We are one team on one mission—taking care of our advisors so they can take care of their clients.
• Impactful Work: Our size is just right for you to make a real impact.
• Commitment to Equality: We support workplace equality and embrace diverse perspectives and backgrounds.
• Community Focus: We care for our communities and encourage our employees to do the same.
• Benefits and Total Rewards: Our Total Rewards package goes beyond just compensation and insurance. It includes a mix of traditional and unique benefits, perks, and resources designed to enhance your life both at work and at home.

Join the LPL team and help us make a difference by turning life's aspirations into financial realities. Please log in or create an account to apply to this position. Principals only. EOE.

Information on Interviews:

LPL will only communicate with a job applicant directly from an @lplfinancial.com email address and will never conduct an interview online or in a chatroom forum. During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant's bank or credit card. Should you have any questions regarding the application process, please contact LPL's Human Resources Solutions Center at View phone number on click.appcast.io.

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