Case Management Coordinator

Overview Abrazo Arrowhead Campus Hospital is committed to providing exceptional patient care in a supportive and collaborative environment. As a member of our team, you will have the opportunity to work with advanced technology and be part of a healthcare community dedicated to making a positive impact on the lives of our patients. Benefits Medical, dental, vision, and life insurance 401(k) retirement savings plan with employer match Generous paid time off Career development and continuing education opportunities Health savings accounts, healthcare & dependent flexible spending accounts Employee Assistance program, Employee discount program Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance Note : Eligibility for benefits may vary by location and is determined by employment status. Job Summary The Case Management Coordinator is responsible for all discharge plan executions prepared and documented by the RN Case Manager or Social Worker. The role oversees discharge arrangements and/or transfers from the facility and works collaboratively with the RN Case Manager and Social Worker to prepare patients and families for pending discharges to appropriate care settings. The Coordinator uses the post-acute referral system for all patient placements, documents choices offered to patients, and ensures all required documentation is forwarded to the receiving facility for discharges or transfers. Additional responsibilities include receiving, organizing, and prioritizing all insurance requests, entering certifications and authorizations in the appropriate MIDAS screens, closing out discharged cases, reviewing MIDAS to ensure admission reviews are complete, initiating follow-up calls for Transfer DRGs or conditions, and coordinating with the Case Manager to ensure the "Medicare Important Message" is delivered according to CMS regulations/hospital policy. This position reports to the Director of Case Management. Responsibilities Under the direction of the RN Case Manager or Social Work staff, execute the discharge plan for patients with post-acute needs, completing timely and accurate arrangements for the patient for discharge and/or transfer from the facility. Integrate knowledge of patient insurance benefits and eligibility when coordinating post-acute needs; verify benefit coverage and work closely with payers to obtain authorization for discharge medications and post-acute service providers such as SNF, HHA, DME, etc. Explain post-acute choices to patients/families and communicate referral requests using the Curaspan system for all referrals. Ensure all required documentation is sent to the receiving facility for discharges or transfers. Document all work in the Midas Case Management system and print discharge planning notes at least daily for patient charts. Perform other related job tasks or responsibilities as assigned. Qualifications Special Skills : Communication, care coordination, teaching, proficient in Microsoft Office. Minimum Requirements Experience: Two years Health Care experience. Education: High School Diploma. Preferred Requirements Experience: 2 years. Education: Associate or Bachelor’s Degree. Organization Description A 217-bed hospital, Abrazo Arrowhead Campus has served the Glendale community since 1988. The hospital is recognized for providing advanced services, including cardiovascular, orthopedic, obstetrics, and emergency care. Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship. Tenet participates in the E‑Verify program. Follow the link below for additional information: E‑Verify . #J-18808-Ljbffr