Office Manager

Summary

This position is located in a Regional, Subregional or Resident Office of the National Labor Relations Board.

The incumbent will assist with the administrative management for the office, including the implementation of government regulations and Agency policies, programs concerning personnel administration, budget control, travel and other areas of administrative management.

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Duties

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As an Office Manager , GS -0301-9 , your typical work assignments may include:

• Receiving visitors and telephone calls and determining the nature of the calls or the business of visitors.
• Planning, organizing, and prioritizing work to accommodate changing demands and timelines.
• Assigning and monitoring Program Support Assistant (PSA)'s work assignments to ensure a balanced distribution and flow of work.
• Conducting PSA staff meetings to share information, discuss case process and administrative problems, and exchange ideas.
• Utilizing office automation systems to prepare in final form a variety of letters, narrative reports, memos, and other textual documents.

Requirements

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Conditions of employment

• U. S. Citizenship Required.
• Males born after 12/31/1959 must be registered for Selective Service.
• This is not a remote position.
• Relocation expenses are not authorized.
• This position is in the Competitive Service.
• This position is part of the Bargaining Unit.
• You may be required to complete as applicable, a new one-year probationary period or two-year trial period if appointed.
• If you are a current status federal employee, you may be required to complete a new one-year probationary period if selected.
• Transcripts are required if qualifying based on education in lieu of specialized experience.
• Transcripts are required if qualifying on a combination of experience and education.
• Subject to a background investigation prior to appointment.
• Submit complete application package online by 11:59 PM EST on the closing date.

Qualifications

All qualifications and eligibility requirements must be met by the closing date of the announcement.

IDEAL CANDIDATE STATEMENT

The Ideal Candidate for the Office Manager position has experience maintaining the operational controls and efficiencies of an office. The candidate has experience providing senior level administrative support to a senior manager/supervisor and can form interpersonal relationships within organizational units. The ideal candidate has exemplary communication skills and can survey operations to ensure the effectiveness of processes. Good judgement, meticulous attention to detail, and the ability to understand of policies, procedures, and practices of a highly functional office is essential.

MINIMUM QUALIFICATIONS

Applicants must have one year of specialized experience, equivalent to the GS-07 grade level, which has provided them with the knowledge, skills, and abilities to successfully perform the duties of the Office Manager at the GS-09 grade level.

Specialized experience includes:

• Experience planning and providing management and program services to promote the operational activities of an office; and
• Experience providing case management assistance to managers and/or legal professionals; and
• Experience using spreadsheets, flowcharts and other data systems to assist in the management of funds.

OR

EDUCATION: Master's or equivalent graduate degree or two (2) full years of progressively higher-level graduate education leading to such a degree or LL.B. or J.D., if related. (NOTE: You must submit a copy of official transcripts.)

OR

COMBINATION OF EDUCATION AND EXPERIENCE: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. (Note: You must submit a copy of your transcripts.)

This experience must be fully supported and articulated in your resume to receive consideration. Please do not cut and paste the specialized experience from this announcement into your resume, as this will not be considered a demonstration of your qualifications for this position.

NOTE: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

Education must be accredited by an accredited institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement). You MUST provide transcripts or other documentation to support your educational claims. Applicants can verify accreditation here.

All education claimed by applicants will be verified by the appointing agency accordingly.

Special Instructions for Foreign Education

If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in accredited U.S. education programs; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit Recognition of Foreign Qualifications | U.S. Department of Education.

Additional information

SUPPLEMENTARY VACANCIES

Supplementary vacancies may be filled in addition to the number stated in this announcement.

EQUAL EMPLOYMENT OPPORTUNITY / REASONABLE ACCOMMODATION

The National Labor Relations Board is an equal opportunity employer. All qualified applicants will receive consideration for appointment without regard to race; color; religion; sex; national origin; age; disability; genetic information; pregnancy, childbirth, or a related medical condition.

Applicants with disabilities who need reasonable accommodations for any part of the application and hiring process should contact the Agency's Selective Placement Coordinator by email here. NLRB offers a wide array of reasonable accommodations and programs for individuals with disabilities. (Note: for additional information for job seekers with disabilities, please click on the following website here.)

PLACEMENT POLICY

The posting of this announcement does not obligate management to fill a vacancy or vacancies by Promotion. The position may be filled by Reassignment, Change to Lower Grade, Transfer, Appointment, or Reinstatement. Management may use any one or any combination of these methods to fill the position.

PROBATIONARY/TRIAL PERIOD

As a condition of employment for accepting this position, you may be required to serve a 1-year probationary period, or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.

In determining if your employment advances the public interest, we may consider:

• Your performance and conduct; and
• The needs and interests of the agency; and
• Whether your continued employment would advance organizational goals of the agency or the Government; and
• Whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your supervisory probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

ALTERNATE APPLICATION INFORMATION

Applicants may contact the Office of Human Resources.

The National Labor Relations Board offers career opportunities that feature competitive starting salaries and the potential for performance-based increases, flexible hours, and the ability to achieve and maintain a balanced lifestyle. You will enjoy a range of comprehensive and competitive employment benefits that include Work/Life Balance Programs (Alternative Work Schedules, Telework, Employee Assistance Program, and the Child Care Subsidy Program), the Federal Employees Health Benefits (FEHB) Program, Flexible Spending Accounts, Life Insurance, Long-Term Care Insurance, Thrift Savings Plan, and the Transit Benefit Program.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.