Automotive Customer Service Specialist

Job Summary

The Greeter is responsible for establishing and maintaining good customer relations, accurately completing written work orders, providing customers with excellent service and serving as the initial customer contact point.

Responsibilities

Greeting the customer in a friendly inviting manner

Presenting service options to the customer

Writing up customer and vehicle information

Performing all duties of the Fluid Services Technician as needed

Presenting additional maintenance service options to customers

Requirements

Commitment to excellence at all levels of service

Automotive and retail experience helpful

Cheerful and friendly communication skills

Enthusiastic attitude and strong work ethic

Clean and neat appearance

Clear and effective telephone skills

Valid state driver's license

Job Qualifications

Customer service skills

Basic literacy (ready, writing, math skills)

Ability and licensed to operate motor vehicles

Verbal communication skills

Ability to properly use mechanical hand tools

Attention to detail

No previous experience or training required

Working Conditions

Materials and Equipment used: Automotive oils, fluids, and lubricants. Windshield washer fluid, battery electrolyte

Environment: Frequent exposure to outside weather elements, noise, and vehicle exhaust fumes throughout the entire shift.

Physical Activities: Position requires good corrected vision, hearing, frequent standing, walking, climbing, stooping, crouching, handling, reaching, and lifting.

Benefits/Perks

Growth Opportunities

Locally Owned and Operated

Safety You can Trust

Training and Certification Opportunities

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchisee/franchise location, and not to SpeeDee Worldwide, LLC.