Business Development Coordinator

About HungryPanda｜关于熊猫外卖

Headquartered in London, HungryPanda connects overseas communities with authentic Chinese food, Asian groceries, and local merchants. Since its founding in 2017, the company has expanded its food delivery and local services across multiple countries.

熊猫外卖总部位于伦敦。自 2017 年成立以来，我们通过外卖及本地生活服务，连接海外用户与中餐、亚洲食品及本地商家，业务已拓展至多个国家。

Our Vision｜我们的愿景

We aim to support the growth of the overseas Chinese food industry and make Chinese cuisine more accessible to everyone who enjoys it.

我们致力于推动海外中餐产业发展，让更多喜爱中餐的人能够便捷地享受中华美食。

About the Role｜职位介绍

As a Business Development Coordinator, you will support the growth of HungryPanda’s business in your assigned area. You will work with merchant partners and internal teams to identify local opportunities, coordinate initiatives, and improve order growth, user growth, and customer experience. This part-time role calls for strong communication, sound judgment, and consistent follow-through.

作为 Business Development Coordinator，你将支持所负责区域的业务发展，与合作商家及内部团队紧密协作，发现本地市场机会、协调项目执行，并推动订单增长、用户增长及用户体验提升。该岗位为兼职，需要良好的沟通能力、市场判断力和执行跟进能力。

Key Responsibilities｜工作职责

Support local business growth by monitoring merchant orders, user growth, and customer experience across your assigned area.
关注所负责区域的商家订单、用户增长及用户体验，支持本地业务持续发展。

Assess local market conditions and customer needs, propose practical initiatives, and coordinate their implementation.
结合商圈情况和用户需求，提出切实可行的运营及增长方案，并协调推动落地。

Work with existing merchant partners to identify opportunities to improve their performance, including promotions, customer experience, and local visibility.
与现有合作商家保持沟通，围绕营销活动、用户体验及本地曝光等方面，寻找提升经营表现的机会。

Consider customer needs across neighborhoods, product categories, and ordering times when recommending improvements to merchant operations.
结合不同商圈、品类和消费时段的用户需求，为商家运营优化提出建议。

Coordinate with Marketing, Delivery, and other internal teams to follow up on merchant needs and support healthy growth in the local market.
与市场、配送及其他内部团队协作，跟进商家需求，推动区域业务稳健增长。

Share market feedback, customer insights, and progress updates with the team to help improve future initiatives.
及时向团队反馈市场动态、用户洞察和项目进展，为后续业务优化提供参考。

Qualifications｜任职要求

Fluent Mandarin is required for day-to-day communication with merchants and internal teams.
普通话流利为必需条件 ，能够使用普通话与商家及内部团队进行日常沟通。

Strong communication and coordination skills, with the ability to build productive working relationships with merchants and colleagues.
具备良好的沟通协调能力，能够与商家及团队建立有效的合作关系。

Attention to detail and a reliable approach to following up on tasks and commitments.
工作认真细致，能够可靠地跟进任务及合作事项。

Comfort working with business data and an ability to recognize changes in customer needs and local market activity.
具备数据敏感度和市场观察能力，能够关注用户需求及本地市场变化。

A customer-focused mindset and the ability to turn observations into practical suggestions for improvement.
具备用户视角，能够将日常观察转化为具体、可执行的优化建议。

Experience in merchant operations, local marketing, business development support, or a related field is preferred.
有商家运营、本地市场运营、商务拓展支持或相关工作经验者优先。

An interest in food, Chinese cuisine, and local communities is highly valued.
热爱美食与中餐，并愿意了解和服务本地社区。