Food Service Worker - Tray Passer

Food Service Associate

Site: Brigham and Women's Faulkner Hospital, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Performs a variety of food service duties to support the safe preparation, assembly, and delivery of meals for patients, visitors, and staff. Ensures a clean, efficient, and customer-focused environment while adhering to food safety and sanitation standards.

Key Responsibilities

• Assemble and deliver patient meal trays accurately and efficiently
• Set up, stock, and maintain tray line, cafeteria, and kitchen stations
• Prepare basic food items for meal service and support kitchen operations
• Maintain cleanliness of work areas, equipment, and service stations
• Operate dish machines, handle waste removal, and perform general sanitation tasks
• Clean and reset stations, equipment, and floors after meal service
• Monitor supplies and report shortages or concerns to supervisors
• Provide excellent customer service and respond to customer needs promptly
• Support department goals related to service quality and operational efficiency
• Assist with training and cross-training of team members

Knowledge, Skills, and Abilities

• Ability to work in a fast-paced environment and manage multiple tasks
• Strong customer service skills with a positive and team-oriented attitude
• Ability to read menus and communicate effectively in English
• Ability to follow safety, sanitation, and HACCP guidelines
• Ability to push carts and transport food and supplies

Additional Job Details (if applicable)

• High School Diploma or equivalent preferred
• Prior food service experience preferred
• Onsite role in a fast-paced hospital setting
• Requires standing, walking, and physical activity throughout the shift
• Schedule includes rotating shifts, evenings, and weekends

Minimum Starting Payrate:

$18.10

Schedule: Wed 10:30am - 7pm, Thursday & Fri 4pm-7:30pm, Sat 10:30am - 7pm, Sunday 4pm - 7:30pm

Work Location

1153 Centre Street

Scheduled Weekly Hours

26.5

Employee Type

Regular

Work Shift

Rotating (United States of America)

Pay Range

$18.10 - $24.36/Hourly

EEO Statement:

2810 Brigham and Women's Faulkner Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at View phone number on click.appcast.io.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

MGH Institute of Health Professions