(Télétravail) Expert en sinistres - Temps plein (Montréal, Québec Canada)

Examiner

International Programs Group (IPG) is an independent third-party claims administrator which provides claims services for Lloyd's syndicates, domestic insurers, self-insured entities, or organizations with high deductibles or self-insured retention.

We are currently seeking an Examiner ideally within the Montreal Area or within the province of Quebec. This is a remote work role.

Today IPG works with Canada's largest network of independent adjusting firms across the country. Operating out of Toronto, Montreal, and Vancouver, each IPG office is staffed with specialized senior examiners and qualified desktop examiners. We have regional expertise and are licensed in all Canadian provinces. The successful candidate will work within IPG, a company of opportunity and excitement - we are looking for the right candidate to join us!

Responsibilities:

• Act as an examiner for various Lloyds accounts which involves providing prompt, fair, quality claims service to clients.
• Examine complex liability claims.
• Direct Field Adjusters on assignment investigations
• Settle claims directly with claimants or their representatives
• Administer claims payments/settlements through trust accounts
• Liaise with all stakeholders to ensure client's needs are met

Education, Knowledge and Experience Required:

• College diploma or combination of education and equivalent business
• Candidate must be Licensed in the province of Quebec
• Minimum of 5 – 7 years of claims experience in handling of liability claims
• Excellent oral and written communication skills in both English and French
• Experience dealing with Lloyds a clear advantage.

Competencies Required to Succeed:

• Individual must demonstrate the ability to direct adjusters of all levels and work effectively in a team environment
• Previously demonstrated ability to communicate effectively with both internal and external associates, written and oral techniques
• A positive, "can do" attitude and customer service approach ensuring all inquiries are effectively dealt with in a timely manner
• Strong analytical, problem solving and organizational skills
• Demonstrated ability to be proactive in identifying and implementing solutions
• Proven ability to multi-task in a fast paced and demanding environment
• Exceptional computer skills. Ability to navigate various systems, proficient in MS Office and work in a paperless environment.

What We Offer:

• Competitive Pay: $67,200.00 - 93,300.00 CAD annual
• Work-Life Balance
• Remote and Hybrid Work Opportunities
• E-flex Benefits Program
• Wellness Programs
• Registered Retirement Savings Plan (RRSP), including a 2% match for full-time employees
• Training and Career Development Opportunities
• Employee Referral Bonuses
• Employee Recognition Program
• Employee Perks (access to vendor discount programs)
• Reimbursement for Adjusting Licenses and Dues

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact our employees or managers directly to present candidates. Be advised we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.