Security Officer Dispatch Analyst

Job Description

Job Description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Dispatch Analyst in Kansas City, MO , you will serve and safeguard clients in a range of industries such as Manufacturing & Industrial, and more. Join Allied Universal as a Dispatch professional in a dynamic manufacturing and industrial location, where you will monitor activity, coordinate communications, and support timely responses to security-related concerns. This role offers the chance to stay visible through strong communication and customer service while contributing to a caring, agile, and reliable team that values innovation, teamwork, and integrity every day.

Position Type: Full Time

Pay Rate: $24.00 / Hour

Job Schedule:

What You'll Do:

• Provide customer service to clients by carrying out security-related procedures, site-specific policies, and/or appropriate emergency response activities within a manufacturing and industrial location.
• Monitor dispatch communications, alarms, cameras, radios, and/or incoming calls, and relay information to site personnel and responders in a calm, problem-solving manner.
• Respond to incidents, service requests, and critical situations by documenting details, prioritizing calls for assistance, and helping to coordinate security-related response activity.
• Maintain accurate dispatch logs, incident reports, and daily activity records, including tracking officer assignments, shift activity, and key communications.
• Conduct regular and random patrols around the business and perimeter as needed, while observing conditions and reporting unusual activity, equipment issues, and/or access concerns.

Minimum Requirements:

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information:

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: