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Strategic Account Executive

Smartcat

Job Description

Job Description

About Smartcat

Smartcat is building the future of work, where human expertise meets digital teammates to drive 10x to 1000x productivity gains for the world's leading enterprises.

We're on the frontier of an entirely new category: Agentic AI. We enable enterprises to build high-performing hybrid workforces made up of both humans and AI agents. These AI agents aren't generic copilots. They're fully trained digital teammates that learn from your best people, your content, and your business strategy—ready to get to work from day one.

Our platform combines generative AI, human-in-the-loop workflows, and a living Enterprise Skill Graph that continuously learns and improves. Whether you're launching a product globally, onboarding new hires, translating learning content, or aligning legal teams across regions, Smartcat turns knowledge into action and action into scale.

Over 1,000 companies, including 20% of the Fortune 500, rely on Smartcat to bring their business to the world—instantly, accurately, and in every language. As a Series C company with consistently high year-over-year growth, we're scaling fast and investing in people who want to shape the future of work with us.

Join us in unlocking global potential, one human and agent team at a time.

WHY YOU SHOULD JOIN OUR TEAM

You'll win and grow Smartcat's largest enterprise relationships, owning a small set of named strategic accounts and new enterprise prospects and running the full sales cycle. Our largest customers often start with Smartcat in a single team, and the opportunity is to change how the whole organization creates and adapts content across marketing, product, and other functions, replacing work it pays agencies, language service providers, and internal teams to do today. You'll lead a cross-functional account team that includes AI Strategists, who run consulting-style assessments of a customer's current and future state and develop the recommendations and business case you'll use to win. As our offering grows, you'll help shape how Smartcat sells to the enterprise.

MISSION

Win and grow Smartcat's largest enterprise relationships by turning an initial foothold into a funded, multi-year content transformation across a customer's functions, business units, and markets, building executive sponsorship from the project team to the C-suite.

OUTCOMES
  • Win new business and expand strategic accounts by running the full sales cycle, from outbound prospecting and discovery through negotiation, signature, and expansion
  • Turn an initial foothold into a broader content transformation across functions, business units, and markets, opening new buying centers before an active project exists
  • Build relationships from project teams to the C-suite, developing several champions and reaching the executive who owns the business outcome and the budget
  • Lead the value conversation yourself, building a quantified business case covering cost, speed, capacity, and quality, and partner with AI Strategists to deepen it through current- and future-state assessments
  • Negotiate customized multi-year agreements through procurement, legal, security, and AI governance reviews, protecting value rather than discounting
  • Lead the account team around one account strategy, including AI Strategists, Solutions Engineers, Technical Account Managers, Forward Deployed Engineers, Product, and executives, with delivery scope agreed before close
  • Forecast accurately, call risk early, and bring customer insight back to Product to shape our enterprise offering and sales playbook
HOW YOU'LL RAMP

By Day 30:

  • Learn Smartcat's platform, AI agent capabilities, and enterprise value story, along with how AI Strategists, Solutions Engineers, Technical Account Managers, and Forward Deployed Engineers each contribute to an account
  • Get oriented on your named strategic accounts and target prospects: current footprint, key stakeholders, buying centers, and whitespace
  • Meet your account team partners across AI Strategy, Solutions Engineering, Technical Account Management, Product, and leadership

By Day 60:

  • Have an account strategy in place for each named account, with a plan to open new buying centers and build champions across functions
  • Be running outbound and discovery on selected new enterprise prospects
  • Begin building quantified business cases for priority accounts, with AI Strategists where an assessment will strengthen them

By Day 90:

  • Have active, multi-threaded opportunities in your accounts, with relationships reaching executive sponsors who own the business outcome and the budget
  • Present a business case to a customer executive, and be moving at least one opportunity toward a funded multi-year agreement
  • Deliver an accurate forecast, with risk called early
WHAT YOU'VE ACCOMPLISHED
  • 10+ years of enterprise software sales experience, including 5+ years owning strategic or named enterprise accounts
  • A track record of personally creating and closing large, multi-year enterprise agreements, ideally eight figures in total contract value, and growing them afterward
  • Experience turning a narrow initial use case into a larger, funded initiative across a customer's organization
  • Proven ability to sell to C-level executives and navigate complex buying groups across business, technical, finance, procurement, and legal stakeholders
  • Skill in building a quantified business case with customers, and fluency in structured methods such as MEDDPICC
  • Experience leading a virtual team of solution consultants, services, and customer success colleagues across reporting lines while keeping accountability for the deal
  • Comfort creating and closing opportunities with an evolving offering and lean infrastructure
  • Experience selling platform, data, security, or workflow software to large enterprises; experience with content, marketing, or localization technology is a plus
  • Excellent written and verbal communication, and the judgment to challenge customers and disqualify weak opportunities

Why joining Smartcat might be your best move so far

  • A global, connected team We're a team of 200+ people across 30+ countries, working together through a hub-and-spoke model anchored in eight key locations: New York, London, Lisbon, Costa Rica, Serbia, Armenia, Georgia, and Spain.  Most of our roles are remote-friendly, giving you the flexibility to do your best work from where you thrive. For customer-facing teams, we prioritize proximity to our customers, ensuring we stay deeply connected to their needs and deliver an exceptional experience.  No matter where you're based, you'll be part of a highly collaborative, globally-distributed team that values ownership, speed, and meaningful impact.
  • Be part of an AI Native Organization We are highly innovative, using AI across all areas of the organization to accelerate decision-making and free people to focus on strategy and high-impact work. We embrace new ideas and encourage all Smartcaters, regardless of level or department, to manage their own AI Agents. At Smartcat you'll shape how AI transforms the workplace and play an integral role in ensuring Smartcat remains a leader in AI innovation.
  • Innovating a $100 Billion industry Smartcat is reshaping the $100B multilingual content industry with an AI-powered platform that makes it easy for companies to create, translate, and localize global content at scale. Our platform enables enterprise teams to move away from slow,  traditional outsourcing methods, and achieve fast, high-quality results, at a fraction of the cost.
  • Join the rocketship to scale-up 10x and beyond together We are looking for someone to become an integral part of our team and play a crucial role in the most exciting part of our journey: transitioning from a post-Series C startup to a company exceeding $100M in ARR and $1B in valuation. Our journey isn't for the faint of heart. We are growing at 130% YoY, thanks to our strong product-market fit and high-performing team, and plan to accelerate from here. 
  • Smartcat Culture Code: Where Diversity Meets High Performance At Smartcat, we are committed to building a culture that highlights respect and appreciation for each individual's unique background and perspective, while maintaining a strong focus on results and engagement. We believe in welcoming everyone and fostering an inclusive environment where team members can be their authentic selves at work. Our commitment to inclusion is steadfast, and we stand firmly against discrimination and harassment.     

 

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